Plano has been doing that kinda thing for the past 25 years I have sent many things back to them and they have always sent a new one of the same or something that replaced it..
----- Original Message ----- From: "iain short" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, December 16, 2002 10:13 PM Subject: Re: [VFB] Plano tackle company. > Clearly not dealing with a british company.... > iain > > In todays delivery by Air Born Express comes a brand > new case just like my old one. > ___________no invoice - no freight charges - no nothing___________________ > > NOW IS THIS CUSTOMER SERVICE AT ITS BEST , OR WHAT? > > Yep Allan... > > That's called Customer Service...a concept that so many companies have > completely forgotten about. > > ...byard > > > _________________________________________________________________ > Add photos to your messages with MSN 8. Get 2 months FREE*. > http://join.msn.com/?page=features/featuredemail > >
