At 19:57 +0000 on 02/01/03, Mark Benson wrote:

>So ya see I'm not daft. It is much easier to walk into Maplin and say I
>want a QE49D than walk in with a PRAM battery and say 'have you got
>another one of these'. It's not even usually enough to have a

Any decent shop ought to be able to say "Oh, you need a Maxell ER3S?  Yeah, we
have those" whether or not you know their corporate part number.  The point of
manufacturer part numbers is that you don't have to memorise the stock number
for every single vendor you might deal with, which, with Digi-Key, Newark, and
four or five other large suppliers, is totally impractical.  If you deal with
one vendor all the time, great, but most people don't and it's not fair to make
people learn twice as much information as they need.  Sometimes I wonder why it
is that most businesses seem to have forgotten the #1 principle of business:
the customer is always right.
-- 

the pickle

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