At 03:04 PM 1/2/2003 -0500, you wrote: ><snip>Sometimes I wonder why it >is that most businesses seem to have forgotten the #1 principle of business: >the customer is always right.
Well, it's a nice concept, but it rarely works ;) I prefer something more along the lines of "The customer is always due consideration" or "The Customer should be treated with due respect". That is, a customer shouldn't be mistreated or summarily dumped, but there are limits to what a customer should be able to get away with. Without limits, businesses would end up spending far more than a customer is worth or reducing employee morale by letting customers abuse employees. Go stick "The customer is not always right" into Google to read some interesting (and not so interesting) counterpoints. Scott Holder -- Vintage Macs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Enter To Win A | -- Canon PowerShot Digital Cameras start at $299 | Free iBook! | Support Low End Mac <http://lowendmac.com/lists/support.html> Vintage Macs list info: <http://lowendmac.com/lists/vintagemacs.shtml> The FAQ: <http://macfaq.org/> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/vintage.macs%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
