Eric, No one said, well at least, I certainly did not, that you had to reduce speed forever.
In tech support the hardest issues to resolve are those which seemingly have no reason nor rhyme. Apple are likely powerless to fix this, until they know what is causing it. If you read over my messages clearly, you'll see that I recommended reducing speed for 48 hours or so, if the issue persists then its not that, if though it resoles. bingo, you can then report to Apple accessibility, this is how you reproduce the issue, and this is how you fix it. now they have something concrete to work with. Its very, very highly likely that Apple accessibility folk will not be using their demo unit devices at anywhere near the speed some of you are, so they probably are thinking to themselves, no, no issue here. only a hand full of users have it, and we can see no pattern. so, if you want it fixing, find the pattern and demonstrate how it happens and how to fix it. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather www.neilbarnfather.com TalkNav is a Nuance, Code Factory and Sendero dealer, for all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - [email protected] Phone: - +44 844 999 4199 On 9 May 2012, at 20:37, Eric SS wrote: Neil, I don't mean to be disrespectful, but what point is there in lowering speech rate to test if that is the issue. If you have the problem, you know it and knowing why you have it really does nothing. If you can accept working with slower speech, I suppose that is a solution of sorts, but it makes about as much sense as telling someone with car troubles they will have to drive at half speed and all will be well. I guess you could argue that half speed speech is better than an intermittent no speech, but only for a very patient customer. It is no solution at all for most customers and should not be to Apple, either. I doubt it is. It just really bugs me that they will not even acknowledge there is a problem and say it is on their list of things to fix. But, with so little feedback, compared to what they got from thousands and thousands of customers and hundreds of web writers and some real writers, too, and they still would not cop to the antenna issue, I don't expect we will ever hear anything on our little issue. Eric -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
