I actually did finally mange to change account info in iTunes, I went to account when I was focused on the iStore tab, then view accounts and then edit card info or something similar. Later in the day I got an e-mail telling me that someone changed my credit card info and if it was not me to contact Apple.
Rose Combs [email protected] A picture may be worth a thousand words but it takes up three times the memory! -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mário Navarro Sent: Monday, September 14, 2015 7:57 AM To: [email protected] Subject: Re: problem resetting account information I've also done the same process by itunes. the answer is the same. the payment methods you entered is invalid. we all know the problems we have with the apple of safety rules. cheers. cheers. Às 14:05 de 14/09/2015, John Diakogeorgiou escreveu: > It's possible that their may be a check mark to agree to the terms of > the store. Just a guess since I haven't done this for a while. > > On 9/14/15, Mário Navarro <[email protected]> wrote: >> >> hi. >> the same happens to me. >> I do not know what else I have to do. >> all my account information are correct. >> cheers. >> >> Às 23:23 de 13/09/2015, Vicki escreveu: >>> Hi Mark, >>> >>> Thank you. I have done everything you suggested and all of the fields >>> seem to be filled out. The information appears to be in the correct >>> edit fields, first name, last name, street address, city, state, zip, >>> credit card number, expiration month and year, phone number (including >>> area code) and also the security code for the credit card. There are >>> previous, next and done buttons as well. I can't imagine what else >>> could be missing. >>> >>> I haven't tried this yet, but is it possible to do all of this on the >>> computer by signing into ITunes or do I have to do it on my phone? >>> >>> Thank you again. >>> >>> Vicki >>> >>> ----- Original Message ----- From: "M. Taylor" <[email protected]> >>> To: <[email protected]> >>> Sent: Sunday, September 13, 2015 5:30 PM >>> Subject: RE: problem resetting account information >>> >>> >>> Hello Vicky, >>> >>> Generally speaking, there are two methods to using a Smartphone screen >>> reader. The primary method, more by culture than by anything else, is >>> based on swiping from either left to right or right to left in order >>> to place focus on the various elements of the display. >>> >>> In the early days of iPHone, this was the surest method to make >>> certain that the user did not skip or accidentally bypass important >>> information on the screen. >>> >>> The second method, used primarily by Android Smartphone owners, as a >>> result of technology rather than culture, is referred to as >>> explore-by-touch. This method requires that the user slide her/his >>> finger around the screen in order to detect the various elements being >>> displayed. >>> >>> For whatever reason, the swipe method sometimes skips items in iOS in >>> the currently released version of the system. As a result, if one >>> uses only the swipe method, he/she may unknowingly skip over important >>> information. >>> >>> To deliberately experience this for yourself, do the following: >>> >>> 1. >>>> From the LaunchPad, single-finger double-tap the Settings icon. >>> 2. >>> Now, simply single-finger swipe from left to right as many times as >>> you like to go down the list of items. Take note of what you hear. I >>> suggest that you swipe at least 12 times or so, >>> >>> 3. >>> Next, single-finger swipe from right to left in order to reverse your >>> direction, moving up the list. Chances are, you will hear more items >>> than you did in the first instance. Some items that are commonly >>> skipped, when going down the list are FaceTime, Messages, and Notes. >>> >>> Vicky, I write all of this to say that I suspect that the reason you >>> are not entering all of the required information is because, using the >>> swipe method, focus is skipping a required field that must be >>> addressed before successfully completing the submission process. For >>> example, if you are entering a new credit card, then the 3-digit >>> security code field may be being skipped by VoiceOver, again, using >>> the swipe method only. >>> >>> So, try using a combination of both the swipe and the explore-by-touch >>> method when entering information. >>> >>> Good Luck, >>> >>> Mark >>> >>> >>> From: [email protected] [mailto:[email protected]] On >>> Behalf Of Vicki >>> Sent: Sunday, September 13, 2015 3:29 AM >>> To: IPhone >>> Subject: problem resetting account information >>> >>> I need to make a purchase in the app store, and because my account >>> information has changed at my bank, I need to reset the information. >>> Everything seems to be enter correctly, but I keep getting a message >>> that some required information is missing and it is highlighted in >>> red. So I try again and finally after so many tries, my session timed >>> out. >>> >>> Before I try again, is there any great secret to resetting the >>> information? >>> >>> Thanks. >>> >>> Vicki >>> >> -- >> The following information is important for all members of the VIPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your VIPhone list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at >> http://www.mail-archive.com/[email protected]/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
