It's possible that their may be a check mark to agree to the terms of the store. Just a guess since I haven't done this for a while.
On 9/14/15, Mário Navarro <[email protected]> wrote: > > > hi. > the same happens to me. > I do not know what else I have to do. > all my account information are correct. > cheers. > > Às 23:23 de 13/09/2015, Vicki escreveu: >> Hi Mark, >> >> Thank you. I have done everything you suggested and all of the fields >> seem to be filled out. The information appears to be in the correct >> edit fields, first name, last name, street address, city, state, zip, >> credit card number, expiration month and year, phone number (including >> area code) and also the security code for the credit card. There are >> previous, next and done buttons as well. I can't imagine what else >> could be missing. >> >> I haven't tried this yet, but is it possible to do all of this on the >> computer by signing into ITunes or do I have to do it on my phone? >> >> Thank you again. >> >> Vicki >> >> ----- Original Message ----- From: "M. Taylor" <[email protected]> >> To: <[email protected]> >> Sent: Sunday, September 13, 2015 5:30 PM >> Subject: RE: problem resetting account information >> >> >> Hello Vicky, >> >> Generally speaking, there are two methods to using a Smartphone screen >> reader. The primary method, more by culture than by anything else, is >> based on swiping from either left to right or right to left in order >> to place focus on the various elements of the display. >> >> In the early days of iPHone, this was the surest method to make >> certain that the user did not skip or accidentally bypass important >> information on the screen. >> >> The second method, used primarily by Android Smartphone owners, as a >> result of technology rather than culture, is referred to as >> explore-by-touch. This method requires that the user slide her/his >> finger around the screen in order to detect the various elements being >> displayed. >> >> For whatever reason, the swipe method sometimes skips items in iOS in >> the currently released version of the system. As a result, if one >> uses only the swipe method, he/she may unknowingly skip over important >> information. >> >> To deliberately experience this for yourself, do the following: >> >> 1. >>> From the LaunchPad, single-finger double-tap the Settings icon. >> >> 2. >> Now, simply single-finger swipe from left to right as many times as >> you like to go down the list of items. Take note of what you hear. I >> suggest that you swipe at least 12 times or so, >> >> 3. >> Next, single-finger swipe from right to left in order to reverse your >> direction, moving up the list. Chances are, you will hear more items >> than you did in the first instance. Some items that are commonly >> skipped, when going down the list are FaceTime, Messages, and Notes. >> >> Vicky, I write all of this to say that I suspect that the reason you >> are not entering all of the required information is because, using the >> swipe method, focus is skipping a required field that must be >> addressed before successfully completing the submission process. For >> example, if you are entering a new credit card, then the 3-digit >> security code field may be being skipped by VoiceOver, again, using >> the swipe method only. >> >> So, try using a combination of both the swipe and the explore-by-touch >> method when entering information. >> >> Good Luck, >> >> Mark >> >> >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Vicki >> Sent: Sunday, September 13, 2015 3:29 AM >> To: IPhone >> Subject: problem resetting account information >> >> I need to make a purchase in the app store, and because my account >> information has changed at my bank, I need to reset the information. >> Everything seems to be enter correctly, but I keep getting a message >> that some required information is missing and it is highlighted in >> red. So I try again and finally after so many tries, my session timed >> out. >> >> Before I try again, is there any great secret to resetting the >> information? >> >> Thanks. >> >> Vicki >> > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
