Oh no!  RIP little phone.  I am so sorry to hear this!

Kim

> On Oct 21, 2015, at 4:23 PM, Mary Otten <motte...@gmail.com> wrote:
> 
> Well folks,
> It looks like my phone is dead. I tried several times to get it to restart, 
> but every time, I get to that screen where it wants my passcode, because I 
> have touch ID to unlock the phone. And I can't enter a passcode, because none 
> of my gestures are seen, and voice over doesn't speak. It's like the screen 
> is dead, although the phone talks and the buttons work. I have a friend who 
> had something similar happen, and he has a 5S. In his case, after nothing was 
> working, voiceover wasn't talking, screen seemed dead etc,  he did the force 
> restart. After that, voiceover came back. But for me, no such luck. I wonder 
> how common this is. The folks at the store just said it's a dead phone. But I 
> wonder. Is it some kind of weird interaction between iOS nine and VoiceOver? 
> Has anybody heard of this happening to others, with or without voiceover? And 
> while I'm at it, why don't earth does Apple want your pass code once you 
> restart your phone and want to use touch ID? I mean, it's not like somebody 
> can rip your finger off and use it and not have to know your passcode. It 
> seems stupid. What am I missing?
> Mary
> 
> 
> Sent from my iPad
> 
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