Of course you should report bugs. They won't be addressed if Apple
doesn't know about them. They may still not be addressed, but that will
be a conscious decision made by Apple and their developers. Your target
isn't other users but the Apple developers. If you weren't going to do
something because of a negative reaction by a minority of members on
this list or in any community then you'd never do anything.
You may be able to shrug off bugs when you upgrade, but that doesn't
mean everyone can. I did that with IOS up through 8.4, but with IOS 9,
answering phone calls with a headset on and responding to emails is so
bad it makes the phone virtually unusable for two tasks I've come to
depend on my iPhone for. IMHO, there's too much judgment on this list
about the impacts certain bugs have on different users. We all don't use
our phones the same way, so we shouldn't pass judgment on another user
because they're more impacted by a bug than we are.
I don't get the reference to Windows. Apple still has a long ways to go
before it gets as much criticism as Microsoft and Freedom Scientific has
gotten from their blind users. Furthermore, I don't see the fan boyism
for Microsoft that I see for Apple in the blindness community.
On 10/22/2015 03:09 AM, Krister Ekstrom wrote:
Hi,
Very well said Mark, but what i ask myself is does it matter what we as beta
testers might say? For every release there has been and probably will be a
tsunami of negativity and complaining and even if what has been complained
about would be fixed to perfection they complain about the fixes. Either it’s
too bloody late or there’s too little or too much of everything. I’m the type
of guy who upgrades every app and every Os to see what features are there and
if there are bugs, well shrug, nobody’s perfect. As i said before i think it’s
strange that Apple gets so many complaints about things that aren’t even their
fault like apps that are not upgraded and so don’t work or such. In my time on
Windows there wasn’t anything like this complaining. Nobody ever said that
”freedom scientific or GW Micro or Dolphin has abandoned us and don’t give a
fig about us”. So are there bugs? Of course there probably are, no big chunk of
code is ever bug free. Should we report them?
Yes politely and with enough info to make the folks aware of the problem but i
wonder if that’s the case when i hear the tone here and on other forums where
blind folks and Apple are the common denominator.
/Krister
22 okt. 2015 kl. 08:33 skrev M. Taylor <[email protected]>:
Hello Everyone,
I just want to let those of you, who are not beta testers, know, is that
with any company, be it Apple, Microsoft, Sony, etc, reporting a problem,
regardless of how important it may appear to be to the tester, is not always
addressed immediately or, in some cases, ever.
It has been my experience that the larger an organization becomes, the less
responsive, in terms of addressing non-mission critical problems, it may
appear to be to external testers.
All we, as beta testers can do, is to make the organization aware of the
problems and hope that it will manage to address said problems in a future
release.
In my opinion, beta testing is a somewhat thankless job because, when bugs
get squashed, no one pays attention to them or cares how or why they were
resolved and when bugs remain, people think that the testers are not testing
well enough.
To me, beta testing, not just for Apple but for any company is my way of
showing appreciation for those things in life which I may now take for
granted; things like clean drinking water, electricity, personal liberties,
talking ATM machines, audio-described movies, screen readers, refreshable
Braille displays, smart phones, hearing aids, medicine, etc.
Beta testing is also my way of showing my respect for those blind and
low-vision pioneers who came before me and it is a means by which I may, in
some small part, leave a legacy to those who will follow.
So, when a product is released with a number of bugs, please try to keep in
mind that were it not for beta testers, that number would most likely be
much higher.
Most Sincerely,
Mark
--
The following information is important for all members of the VIPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your VIPhone list owner is Cara Quinn - you can reach Cara at
[email protected]
The archives for this list can be searched at
http://www.mail-archive.com/[email protected]/.
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
Christopher (CJ)
chaltain at Gmail
--
The following information is important for all members of the VIPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your VIPhone list owner is Cara Quinn - you can reach Cara at
[email protected]
The archives for this list can be searched at
http://www.mail-archive.com/[email protected]/.
---
You received this message because you are subscribed to the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
