Any idea if it's easier with another browser or maybe with NVDA rather than Jaws?
I was able to get it done with sighted help. But that shouldn't be necessary. On 11/16/15, Larry Lumpkin <[email protected]> wrote: > I have gotten my payment info updated but it is very difficult. If you > have jaws and turn off virtual mode with control-z, that might help. > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Kimber Gardner > Sent: Monday, November 16, 2015 2:00 PM > To: idevices <[email protected]> > Cc: viphone <[email protected]> > Subject: Nearly impossible to update/verify payment information in iTunes > > Please forgive the cross post, but this issue could negatively impact a lot > of iTunes users. > > Yesterday I was asked to verify my payment information in iTunes. But when I > attempted to do it, I was unable to complete the required fields for credit > card expiration or to check the appropriate radio button for my chosen > card. > > When I wrote to Apple accessibility, I received the following response. > > "Hello, > Thank you for your email. At this time Apple includes support for the > Window-Eyes screen reader in iTunes. Other screen readers may require an > update. > If you find that another screen reader is not working correctly, please > check with the application developer to see if they have an update for the > software. > > Apple Accessibility" > > > What kind of response is that? > > Please write to Apple about this issue. > > Best, > Kimber > > -- > Kimberly > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- Kimberly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
