Jen, I don’t know how or why this worked but it did.

I am completely baffled and amazed that something so simple fixed the issue; I 
wish I knew why, but I have dealt with something like this for a while now.

Thank you so much!

Paul

From: Jennie Facer 
Sent: Monday, December 28, 2015 4:31 PM
To: [email protected] 
Subject: Re: is there a way to fix sound?

I don't know if this will work or not, but have you tried turning up the volume 
once the ear pods were plugged in?

Jenn and Kumi

On Dec 28, 2015, at 2:17 PM, Paul Ferrara <[email protected]> wrote:


  All,

  When I plug my Apple earpods into my phone, I get no sound except if I invoke 
siri.

  If I remove the pods, sound returns.

  I backed up and restored the phone; restoring the phone stopped the issue and 
putting the backup on it started it again so something must be wrong, but I 
have no idea what or where to start with trying to fix the issue.

  All I hear is a bad staticky sound when inserting the pods, same with 
multiple sets.

  Does anyone have any other suggestions?

  Thank you.

  Paul
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