Hello,
When plugging in the headphones, tried pressing the power button?

----- Original Message -----
From: Paul Ferrara  <[email protected]>
To: [email protected]
Date: Monday, December 28, 2015 9:17 pm
Subject: is there a way to fix sound?

>
>
> All,
>  
> When I plug my Apple earpods into my phone, I get no sound except if I invoke 
> siri.
>  
> If I remove the pods, sound returns.
>  
> I backed up and restored the phone; restoring the phone stopped the issue and 
> putting the backup on it started it again so something must be wrong, but I 
> have no idea what or where to start with trying to fix the issue.
>  
> All I hear is a bad staticky sound when inserting the pods, same with 
> multiple sets.
>  
> Does anyone have any other suggestions?
>  
> Thank you.
>  
> Paul
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Sent from a Braille Sense 

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