I’ve had the same issue with my outlook.com account. I’ve just decided to live with it. I tried all those same things and nothing worked.
Richard From: [email protected] [mailto:[email protected]] On Behalf Of Candie Doy Sent: Saturday, January 16, 2016 9:59 AM To: [email protected] Subject: Re: IMy inbox on my phone says I have 1 unread message but actually there's no new email Hi, Jen. I also have a hotmail account and experience this problem. It seems to happen when two emails come in very close to the same time. No matter what I’ve done, I cannot clear the unread count. I’ve tried turning mail off and back on, changing the sync settings, rebooting my iPhone, resetting network settings, and even deleting and re-adding the account. If there are any other suggestions, I’d also be grateful to hear them. :) Thanks all, and have a great day! :) Candie D https://twitter.com/CandaceDrmr Sent from an Apple device On 15 Jan 2016, at 8:05 pm, Jen Colley <[email protected] <mailto:[email protected]> > wrote: I don't even have an icloud mail set up on my phone. I told it to turn that all off. I will check to be sure but like I said, don't think I have one as an option. Jen -----Original Message----- From: Shermeen Khan Sent: Friday, January 15, 2016 2:07 PM To: [email protected] <mailto:[email protected]> Subject: Re: IMy inbox on my phone says I have 1 unread message but actually there's no new email Hi Jen, I had this issue, and it turned out I had a message or two from Apple in my ICloud mail account, which I didn't even realize was a mailbox set up on my phone. If you hit the back button when you're in your Hotmail inbox, you might see the ICloud mail as an option, and then you can go in there and clear any messages you see. hth, Shermeen On 1/15/16, Jen Colley <[email protected] <mailto:[email protected]> > wrote: Hi, I have a hotmail account only in the mail app that comes with the iPhone. The app claims that I have 1 unread email message in my inbox but there is no mail. What do I have to do to fix this. I have tried markng and unmarking messages as unread. I have went through all my folders and checked drafts but still this problem persists. I have even turned off and restarted my phone and still no luck in fixing this issue. Please help if you can. Not sure what else to try since I have no new email. Thanks. Jen -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] <mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] <mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To post to this group, send email to [email protected] <mailto:[email protected]> . Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
