Hello Richard and Everyone, You know, the problem described in this thread is not limited to mail apps. I have seen it in other ones, as well, such as Twitter and Facebook.
What I have discovered is that in order for VoiceOver to accurately read the badge display is to have the badge app icon set to on in the notification center. For whatever reason, merely adding an app to the notification center does not necessarily enable this feature. So, do the following for each app in the notification center about which you want VoiceOver to accurately describe: 1. >From the Settings list, select Notifications. 2. Single-finger, double-tap on an app, like the App Store. 3. Finally, set the Badge App Icon property to "On". 4. Close the Settings area and restart the phone. Hopefully this will help some of you. Good Luck Mark From: [email protected] [mailto:[email protected]] On Behalf Of Richard Turner Sent: Saturday, January 16, 2016 10:26 AM To: [email protected] Subject: RE: IMy inbox on my phone says I have 1 unread message but actually there's no new email I’ve had the same issue with my outlook.com account. I’ve just decided to live with it. I tried all those same things and nothing worked. Richard From: [email protected] [mailto:[email protected]] On Behalf Of Candie Doy Sent: Saturday, January 16, 2016 9:59 AM To: [email protected] Subject: Re: IMy inbox on my phone says I have 1 unread message but actually there's no new email Hi, Jen. I also have a hotmail account and experience this problem. It seems to happen when two emails come in very close to the same time. No matter what I’ve done, I cannot clear the unread count. I’ve tried turning mail off and back on, changing the sync settings, rebooting my iPhone, resetting network settings, and even deleting and re-adding the account. If there are any other suggestions, I’d also be grateful to hear them. :) Thanks all, and have a great day! :) Candie D https://twitter.com/CandaceDrmr Sent from an Apple device On 15 Jan 2016, at 8:05 pm, Jen Colley <[email protected]> wrote: I don't even have an icloud mail set up on my phone. I told it to turn that all off. I will check to be sure but like I said, don't think I have one as an option. Jen -----Original Message----- From: Shermeen Khan Sent: Friday, January 15, 2016 2:07 PM To: [email protected] Subject: Re: IMy inbox on my phone says I have 1 unread message but actually there's no new email Hi Jen, I had this issue, and it turned out I had a message or two from Apple in my ICloud mail account, which I didn't even realize was a mailbox set up on my phone. If you hit the back button when you're in your Hotmail inbox, you might see the ICloud mail as an option, and then you can go in there and clear any messages you see. hth, Shermeen On 1/15/16, Jen Colley <[email protected]> wrote: Hi, I have a hotmail account only in the mail app that comes with the iPhone. The app claims that I have 1 unread email message in my inbox but there is no mail. What do I have to do to fix this. I have tried markng and unmarking messages as unread. I have went through all my folders and checked drafts but still this problem persists. I have even turned off and restarted my phone and still no luck in fixing this issue. Please help if you can. Not sure what else to try since I have no new email. Thanks. Jen -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. 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