Hello,
Am updating over the air since 9.02, 2 devices since 9.1, nothing happened so 
far, that shouldn't have.

Sent from my iPhone 5S

> On 17 May 2016, at 4:38 pm, Sieghard Weitzel <[email protected]> wrote:
> 
> She did do the over the air update from the way it sounds. It may work 99% of 
> the time, but there is always a chance something can go wrong for whatever 
> reason and the update process gets corrupted. Actually, updating via iTunes 
> is in my opinion a safer way to update, but then again that is just my 
> opinion. However, if I update via iTunes I get much more feedback and I’m not 
> left in the dark so to speak while the iPhone reboots. Some people get 
> worried if it takes a while and especially with older devices it can take 
> quite a while. It’s best to plug the iPhone in when you do an over the air 
> update and once you agreed to everything and the iPhone reboots, just don’t 
> touch it even if it sits there for 2 hours. If nothing happens after that 
> long then I guess something did go wrong.
>  
> Regards,
> Sieghard
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Dave
> Sent: Tuesday, May 17, 2016 7:34 AM
> To: [email protected]
> Subject: Re: iPhone seems to have died during update
>  
> in the future. don’t use iTunes. Just connect your phone to the power 
> charger, and do it over WiFi.
>  
> I have never had any problems.
>  
> Good luck.
>  
> From: [email protected]
> Sent: Tuesday, May 17, 2016 3:18 PM
> To: [email protected]
> Subject: Re: iPhone seems to have died during update
>  
> I connected it to iTunes, and it kept telling me that there was a problem 
> with the update and it would say that iTunes was downloading software for the 
> iPhone, but then it would keep telling me to restart the update. If anyone 
> has any more suggestions such as how to put it in recovery road mode and 
> restore it back to life I would really appreciate it. Thank you. Step-by-step 
> instructions needed please. Thank you thank you. Godbless,
> Wren Langley
> 
> Sent from my iPad
> 
> On May 17, 2016, at 7:39 AM, Feliciano Godoy <[email protected]> 
> wrote:
> 
> Is the phone displaying connect to iTunes on the screen? It sounds like your 
> iPhone got corrupted during the process. Hopefully you have a iCloud or 
> iTunes back up. Last resort, you will have to get the iPhone in recovery mode 
> and use the iTunes player on the computer to bring it back to life.
> 
> Regards,
> Feliciano
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> 
> On May 16, 2016, at 8:26 PM, "[email protected]" 
> <[email protected]> wrote:
> 
> hi all,
> Thank you for the help
> If you get a duplicate duplicate of this I apologize. I looked in my sent 
> messages and I did not see this one. The iPhone told me the update would 
> begin in so many seconds, and then stopped. It never rebooted after that. I 
> connected it to the computer and try to update through iTunes, which I do 
> have the latest version of, but iTunes said that there was a problem updating 
> the phone. I tried several times, but each time iTunes kept saying that it 
> was downloading software for the update but then trying to start the update 
> process over. If anyone can help I would really appreciate it. The iPhone is 
> the only phone I have.
> God bless,
> Wren Langley
> 
> Sent from my iPad
> 
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