hi Dave, and the rest of you. Thank you for all of the hints and that helps. 
The first way I did it was just by Wi-Fi. When it wouldn't come back on after 
an hour, that is when I tried connecting it to iTunes on the computer hoping 
that I could fix it that way. God bless, Wren Langley

Sent from my iPad

> On May 17, 2016, at 9:33 AM, Dave <[email protected]> wrote:
> 
> in the future. don’t use iTunes. Just connect your phone to the power 
> charger, and do it over WiFi.
>  
> I have never had any problems.
>  
> Good luck.
>  
> From: [email protected]
> Sent: Tuesday, May 17, 2016 3:18 PM
> To: [email protected]
> Subject: Re: iPhone seems to have died during update
>  
> I connected it to iTunes, and it kept telling me that there was a problem 
> with the update and it would say that iTunes was downloading software for the 
> iPhone, but then it would keep telling me to restart the update. If anyone 
> has any more suggestions such as how to put it in recovery road mode and 
> restore it back to life I would really appreciate it. Thank you. Step-by-step 
> instructions needed please. Thank you thank you. Godbless,
> Wren Langley
> 
> Sent from my iPad
> 
>> On May 17, 2016, at 7:39 AM, Feliciano Godoy <[email protected]> 
>> wrote:
>> 
>> Is the phone displaying connect to iTunes on the screen? It sounds like your 
>> iPhone got corrupted during the process. Hopefully you have a iCloud or 
>> iTunes back up. Last resort, you will have to get the iPhone in recovery 
>> mode and use the iTunes player on the computer to bring it back to life.
>> 
>> Regards,
>> Feliciano
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>> 
>>> On May 16, 2016, at 8:26 PM, "[email protected]" 
>>> <[email protected]> wrote:
>>> 
>>> hi all,
>>> Thank you for the help
>>> If you get a duplicate duplicate of this I apologize. I looked in my sent 
>>> messages and I did not see this one. The iPhone told me the update would 
>>> begin in so many seconds, and then stopped. It never rebooted after that. I 
>>> connected it to the computer and try to update through iTunes, which I do 
>>> have the latest version of, but iTunes said that there was a problem 
>>> updating the phone. I tried several times, but each time iTunes kept saying 
>>> that it was downloading software for the update but then trying to start 
>>> the update process over. If anyone can help I would really appreciate it. 
>>> The iPhone is the only phone I have.
>>> God bless,
>>> Wren Langley
>>> 
>>> Sent from my iPad
>>> 
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