marie,
I am just guessing here, but might it be your wifi? In the documentation, it
says that your router needs to use the 2. something and not 5. something. If
your sister set it up and then you continued with the process, the problem
would not have become evident until the Bot tried to connect. I did always say
that the connection to the wifi was not accessible to us. If it is your router,
I think, and I may be wrong, that you can change the settings on the router. If
you use the app and go to "help" in the app, the frequently asked questions
deals with router issues. If it is a router issue, it is not one of
accessibility, but one that affects all!
Remember, for a basic house clean, I.E., do all of one floor, you can just
press the button to the right of the handle, with the straight edge nearest to
you, you may hear a musical sound, then, if nothing happens, press it again,
and the Bot should begin its work.
I am sorry you are experiencing these frustrations, but, so long as you can
sort out your router issues, if that is the problem, you should be happy.
However, I have to say this: there is a settling in period. You may, for
example, find that the Bot gets stuck a lot at the beginning, this is because,
all of these Bots need the right environment. So, where they get stuck, you
deal with the problem, they are smart, but you are smarter!!
Good luck and keep us posted.
Sandy.
sent from the dark side of the moon
> On 25 Jun 2016, at 22:42, Jeremy Gilley <j_gil...@att.net> wrote:
>
> Hi,
> Even calling tec support, you will need eyes for setting this up. No way
> around it.
> The app allows you to set a scheduling time for it to vaccume on it's own,
> to start and pause the vacuming etc.
> Sorry, but I did what you did and even called tec support, and they need
> someone to look at the screen on the vacume itself to set up the unit so
> that you can control it by the app.
> App has other basic features too, but first you need to set it up using the
> screen on the machine itself and then you can use your app.
> There is a check box on the screen under settings that someone with eyes
> needs to click on.
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Marie
> Sent: Saturday, June 25, 2016 5:28 PM
> To: viphone@googlegroups.com
> Subject: Re: Small update on the BotVac app accessibility.
>
> Well I think you might have underestimated the ease of getting connected to
> the WyFy. I had my sister turn it on and then thought I would be able to
> complete the process with the app. I got through all the steps up to waiting
>
> the 3 minutes for it to connect. At the end of that, I got the message that
> it failed to connect with no explanation except to check the display screen.
>
> If I could see the display screen I would not need the app. So I am a bit
> frustrated now with no sighted assistance available and no way to get
> started. When I try to repeat the process, the Neato no longer shows up as
> an access point on the WyFy settings? any suggestions?
> Marie
>
>
> -----Original Message-----
> From: 'Sandratomkins' via VIPhone
> Sent: Tuesday, June 14, 2016 6:14 AM
> To: viphone@googlegroups.com
> Subject: Small update on the BotVac app accessibility.
>
> Hi all,
>
> After a little panic on my part, i now find I can use the app a little
> better! i just managed to change Turbo to Eco. I just did a spot clean, when
>
> it cleans an area, either 2 meters x 2 meters or 4 meters x 4 meters. Then
> it returns to base. I did this by just pressing a button, so very easy.
> Useful for rugs or single rooms. My issues with my house network wifi
> settings are almost resolved, touch wood. I am discovering that the best way
>
> to deal with the vac is to let it do its own thing, I.E., "clean house"
> either with the app or just press a button, there are only two buttons, and
> then leaving it to finish. From my reading, this is true for all users, but
> especially for us, as not all notifications are sent to the app, some show
> up on the onboard screen and need to be read. I find it a bit concerning
> replacing the Bot on its dock, visually, you can tell by the lights that it
> is in the right position, but without the clues, hard to tell. So a quick
> way to be sure would be to do a "spot clean" by pressing one button, when it
>
> has finished, it will go home and play a tune and send a message.
>
> Still very happy, floors cleaner than they have been for years!
> Smug, Sandy.
>
> sent from the dark side of the moon
>
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