Ok, To answer one of your questions... if the canister is full, it will just stop. It will not go back to the base. You will need to find it and empty it yourself. The only times it returns to the base is if the vac needs to be charged, or its done vacuming. Secondly, the button on the front right is like a manual starter for the vac if you want to press it and hold it down for a couple seconds, should start the neato to vacume. I forget the button on the left sense I never used it heh. As for setting up wi-fi with your phone, might want to call tech support and they can talk you through connecting the vac to your phone as long as you have sighted assistance with you. You will need your wi-fi password to enter into the app as well. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jenifer Barr Sent: Friday, August 05, 2016 5:34 AM To: [email protected] Subject: Re: For Jenifer: Fwd: Small update on the BotVac app accessibility.
Thanks Sandy. I did get the Neato vacuum. The proble I'm having now? connecting it. LOL. My friend says Wi-Fi is on and my Wi-Fi is checked, but my phone still won't find the vacuum. Also, what do the buttons do... the two near the bottom that you can actually feel? And, how do you remove the canister? If the canister is full, will it automatically go back to the base? I'm sorry everyone for starting this thread again but I was moving and had so much going on, I thought I'd saved all of these emails for future reference. Thanks Jen On 8/5/16, 'Sandratomkins' via VIPhone <[email protected]> wrote: > Hi Jenifer, > > Here is part of the thread that, I think, you are looking for. There is > also the Roomba 980, which was the Vac that we started with. So, I am not > sure which one you are looking for. The one I have and, which others on the > list have bought, is called the Neato BotVac Connected. Earlier Neato > Vacuums were not usable with an app, for this reason, if this is the device > you are interested in, you need to look at the BotVac with the name > Connected in the title from NeatoRobotics. > > HTH, Sandy. > P.S. Mine is still doing great and works very well with the app! > > sent from the dark side of the moon > > Begin forwarded message: > >> From: Sieghard Weitzel <[email protected]> >> Date: 5 July 2016 at 18:36:29 GMT+1 >> To: "[email protected]" <[email protected]> >> Subject: RE: Small update on the BotVac app accessibility. >> Reply-To: [email protected] >> >> Hi Annie, >> >> You shouldn't have to worry about your router, it should connect to >> whatever device and normally 2.4 Ghz is actually better with respect to >> signal quality, only thing is that if there are lots of 2.4 Ghz devices >> there can sometimes be interference. >> >> Regards, >> Sieghard >> >> -----Original Message----- >> From: 'Sandratomkins' via VIPhone [mailto:[email protected]] >> Sent: Sunday, July 03, 2016 6:23 AM >> To: [email protected] >> Subject: Re: Small update on the BotVac app accessibility. >> >> Annie, >> I do know this for certain, but back will not work on the highest setting >> of your router. now, whether they will change this in the future, or, how >> easy it would be for you to change the setting yourself when needed, I >> don't know. >> >> sent from the dark side of the moon >> >>> On 3 Jul 2016, at 13:40, Annie Skov Nielsen <[email protected]> >>> wrote: >>> >>> Hi Sandra. >>> >>> Yes I would love one of these vacuum cleaners, I need sighted assistance >>> for vacuum cleaning, and if that could be saved sometimes, it could mean >>> a little more freedom to me. My only problem now is if I would get in >>> trouble with all my 5 ghz attached items. The 2.4 ghz is not working as >>> good as the 5 ghz network. I have talked to my brother he thinks it ought >>> to work, but he is also blind, but he knows a lot about routers, that is >>> not something that I am an expert in. >>> >>> Best regards Annie. >>>> Den 3. jul. 2016 kl. 14.27 skrev 'Sandratomkins' via VIPhone >>>> <[email protected]>: >>>> >>>> Annie, >>>> If your router is set to the 2.4, you should be good to go! You could >>>> always double check by going to neato robotics.calm and look on their >>>> help/support pages. >>>> >>>> does this mean you're thinking of going for it? Wi-Fi not with standing? >>>> my partner, fully sighted, reckons he could talk a person through >>>> tapping In the right places using face time. but I think the neato >>>> people would be better! However, lettuce know if we can help. >>>> Good luck, Sandy >>>> >>>> sent from the dark side of the moon >>>> >>>>> On 3 Jul 2016, at 12:51, Annie Skov Nielsen >>>>> <[email protected]> wrote: >>>>> >>>>> Hi Sandra. >>>>> >>>>> I have cheked it, it uses the 2,4 ghz standard. I am a little in doubt >>>>> if that can give me problems. My router supports both the 2,4 and 5 >>>>> ghz, but I am in doubt if I will need to change network to the >>>>> speciffic 2,4 when I need to use the vacuum cleaner? With sonos I can >>>>> use my normal network, but will it be the same with the bootvac, I am >>>>> not intirely sure? >>>>> >>>>> Best regards Annie. >>>>>> Den 1. jul. 2016 kl. 12.49 skrev 'Sandratomkins' via VIPhone >>>>>> <[email protected]>: >>>>>> >>>>>> Annie, >>>>>> >>>>>> As things stand, at the moment, we do need sighted assistance to set >>>>>> up the wifi. The person doesn't need to be tech savvy, but the touch >>>>>> screen is not at all accessible. >>>>>> >>>>>> I would estimate, so long as your router is using the 250 and not the >>>>>> 500 channel, (Annie, I probably have put that wrong and even the >>>>>> numbers are only approximates, but, basically, routers run on two >>>>>> different levels, most, however, seem to be using the right one for >>>>>> the Vacuum so, worth checking this out first?) going back to my >>>>>> original sentence, so long as your router is right, I estimate that >>>>>> you should only need this sighted assistance for about 10 minutes. It >>>>>> actually only takes about 1 minute, or less, to set up the wifi on the >>>>>> vac, but you then have to do some stuff on your phone. All this, we >>>>>> can do, no problem, but, if it goes wrong, as with me, first time >>>>>> (putting in the password to the wifi wrongly) or as it did with Marie, >>>>>> you might need to get the sighted assistant to set up the wifi again >>>>>> on the Bot. >>>>>> >>>>>> What we need is someone who can see well enough and has patience >>>>>> enough (my partner only qualifies on one front, so he's no use to me >>>>>> for this!) because, I think that each screen of the touch screen is >>>>>> both simple and prefixed. I think we could make a sort of template >>>>>> with dots, rather like the speed-dots screen protectors, the might >>>>>> make it possible for someone with no sight to set up the wifi, but >>>>>> this is only an idea at the moment. >>>>>> >>>>>> Would it be at all possible for you to find someone for 10 minutes? >>>>>> Or, if you are fairly dexterous, using Be My Eyes, or, better still, >>>>>> with the customer support on a facetime call, you might (but I haven't >>>>>> tried it, will do so later) be able to have your finger directed to >>>>>> the right spot. I think, all in all, it only takes about 3/4 spots to >>>>>> be touched, but you cannot touch the screen, or you will mess it up, >>>>>> you must only touch the exact places. >>>>>> >>>>>> Oh! What a long and unuseful response! In short, if you possibly can, >>>>>> get some help, otherwise, you may well feel extremely disappointed and >>>>>> frustrated. >>>>>> >>>>>> If someone else here, who has one of these lovely Bots, can chime in >>>>>> with something more positive to say, I do hope they do. I will finish >>>>>> with this though, once set up, the bot will hold that setting unless >>>>>> someone changes it. For this reason, I try not to touch the touch >>>>>> screen. >>>>>> >>>>>> HTH, Sandy. >>>>>> >>>>>> sent from the dark side of the moon >>>>>> >>>>>>> On 1 Jul 2016, at 10:29, Annie Skov Nielsen >>>>>>> <[email protected]> wrote: >>>>>>> >>>>>>> Hi Sandra and all. >>>>>>> >>>>>>> I am concidering buying one of these vacuum cleaners, but can we >>>>>>> connect it to the wifi the first time or do that require sighted >>>>>>> assistance? I do not have any sighted assistance, so it would be >>>>>>> important for me that I can connect it myself. >>>>>>> >>>>>>> Best regards Annie. >>>>>>>> Den 14. jun. 2016 kl. 15.14 skrev 'Sandratomkins' via VIPhone >>>>>>>> <[email protected]>: >>>>>>>> >>>>>>>> Hi all, >>>>>>>> >>>>>>>> After a little panic on my part, i now find I can use the app a >>>>>>>> little better! i just managed to change Turbo to Eco. I just did a >>>>>>>> spot clean, when it cleans an area, either 2 meters x 2 meters or 4 >>>>>>>> meters x 4 meters. Then it returns to base. I did this by just >>>>>>>> pressing a button, so very easy. Useful for rugs or single rooms. My >>>>>>>> issues with my house network wifi settings are almost resolved, >>>>>>>> touch wood. I am discovering that the best way to deal with the vac >>>>>>>> is to let it do its own thing, I.E., "clean house" either with the >>>>>>>> app or just press a button, there are only two buttons, and then >>>>>>>> leaving it to finish. From my reading, this is true for all users, >>>>>>>> but especially for us, as not all notifications are sent to the app, >>>>>>>> some show up on the onboard screen and need to be read. I find it a >>>>>>>> bit concerning replacing the Bot on its dock, visually, you can tell >>>>>>>> by the lights that it is in the right position, but without the >>>>>>>> clues, hard to tell. So a quick way to be sure would be to do a >>>>>>>> "spot clean" by pressing one button, when it has finished, it will >>>>>>>> go home and play a tune and send a message. >>>>>>>> >>>>>>>> Still very happy, floors cleaner than they have been for years! >>>>>>>> Smug, Sandy. >>>>>>>> >>>>>>>> sent from the dark side of the moon >>>>>>>> >>>>>>>> -- >>>>>>>> The following information is important for all members of the V >>>>>>>> iPhone list. >>>>>>>> >>>>>>>> If you have any questions or concerns about the running of this >>>>>>>> list, or if you feel that a member's post is inappropriate, please >>>>>>>> contact the owners or moderators directly rather than posting on the >>>>>>>> list itself. >>>>>>>> >>>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>>>>> Quinn - you can reach Cara at [email protected] >>>>>>>> >>>>>>>> The archives for this list can be searched at: >>>>>>>> http://www.mail-archive.com/[email protected]/ >>>>>>>> --- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "VIPhone" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to [email protected]. >>>>>>>> To post to this group, send email to [email protected]. >>>>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the V >>>>>>> iPhone list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this list, >>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>> the owners or moderators directly rather than posting on the list >>>>>>> itself. >>>>>>> >>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>>>> Quinn - 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