Annie,
If your router is set to the 2.4, you should be good to go! You could always 
double check by going to neato robotics.calm and look on their help/support 
pages.

does this mean you're thinking of going for it? Wi-Fi not with standing? my 
partner, fully sighted, reckons he could talk a person through tapping In the 
right places using face time. but I think the neato people would be better! 
However, lettuce know if we can help.
Good luck, Sandy

sent from the dark side of the moon

> On 3 Jul 2016, at 12:51, Annie Skov Nielsen <[email protected]> 
> wrote:
> 
> Hi Sandra.
> 
> I have cheked it, it uses the 2,4 ghz standard. I am a little in doubt if 
> that can give me problems. My router supports both the 2,4 and 5 ghz, but I 
> am in doubt if I will need to change network to the speciffic 2,4 when I need 
> to use the vacuum cleaner? With sonos I can use my normal network, but will 
> it be the same with the bootvac, I am not intirely sure?
> 
> Best regards Annie.
>> Den 1. jul. 2016 kl. 12.49 skrev 'Sandratomkins' via VIPhone 
>> <[email protected]>:
>> 
>> Annie,
>> 
>>   As things stand, at the moment, we do need sighted assistance to set up 
>> the wifi. The person doesn't need to be tech savvy, but the touch screen is 
>> not at all accessible.
>> 
>>   I would estimate, so long as your router is using the 250  and not the 500 
>> channel, (Annie, I probably have put that wrong and even the numbers are 
>> only approximates, but, basically, routers run on two different levels, 
>> most, however, seem to be using the right one for the Vacuum so, worth 
>> checking this out first?) going back to my original sentence, so long as 
>> your router is right, I estimate that you should only need this sighted 
>> assistance for about 10 minutes. It actually only takes about 1 minute, or 
>> less, to set up the wifi on the vac, but you then have to do some stuff on 
>> your phone. All this, we can do, no problem, but, if it goes wrong, as with 
>> me, first time (putting in the password to the wifi wrongly) or as it did 
>> with Marie, you might need to get the sighted assistant to set up the wifi 
>> again on the Bot.
>> 
>>   What we need is someone who can see well enough and has patience enough 
>> (my partner only qualifies on one front, so he's no use to me for this!) 
>> because, I think that each screen of the touch screen is both simple and 
>> prefixed. I think we could make a sort of template with dots, rather like 
>> the speed-dots screen protectors, the might make it possible for someone 
>> with no sight to set up the wifi, but this is only an idea at the moment. 
>> 
>>   Would it be at all possible for you to find someone for 10 minutes? Or, if 
>> you are fairly dexterous, using Be My Eyes, or, better still, with the 
>> customer support on a facetime call, you might (but I haven't tried it, will 
>> do so later) be able to have your finger directed to the right spot. I 
>> think, all in all, it only takes about 3/4 spots to be touched, but you 
>> cannot touch the screen, or you will mess it up, you must only touch the 
>> exact places.
>> 
>>   Oh! What a long and unuseful response! In short, if you possibly can, get 
>> some help, otherwise, you may well feel extremely disappointed and 
>> frustrated.
>> 
>>   If someone else here, who has one of these lovely Bots, can chime in with 
>> something more positive to say, I do hope they do. I will finish with this 
>> though, once set up, the bot will hold that setting unless someone changes 
>> it. For this reason, I try not to touch the touch screen.
>> 
>> HTH, Sandy.  
>> 
>> sent from the dark side of the moon
>> 
>>> On 1 Jul 2016, at 10:29, Annie Skov Nielsen <[email protected]> 
>>> wrote:
>>> 
>>> Hi Sandra and all.
>>> 
>>> I am concidering buying one of these vacuum cleaners, but can we connect it 
>>> to the wifi the first time or do that require sighted assistance? I do not 
>>> have any sighted assistance, so it would be important for me that I can 
>>> connect it myself.
>>> 
>>> Best regards Annie.
>>>> Den 14. jun. 2016 kl. 15.14 skrev 'Sandratomkins' via VIPhone 
>>>> <[email protected]>:
>>>> 
>>>> Hi all,
>>>> 
>>>> After a little panic on my part, i now find I can use the app a little 
>>>> better! i just managed to change Turbo to Eco. I just did a spot clean, 
>>>> when it cleans an area, either 2 meters x 2 meters or 4 meters x 4 meters. 
>>>> Then it returns to base. I did this by just pressing a button, so very 
>>>> easy. Useful for rugs or single rooms. My issues with my house network 
>>>> wifi settings are almost resolved, touch wood. I am discovering that the 
>>>> best way to deal with the vac is to let it do its own thing, I.E., "clean 
>>>> house" either with the app or just press a button, there are only two 
>>>> buttons, and then leaving it to finish. From my reading, this is true for 
>>>> all users, but especially for us, as not all notifications are sent to the 
>>>> app, some show up on the onboard screen and need to be read. I find it a 
>>>> bit concerning replacing the Bot on its dock, visually, you can tell by 
>>>> the lights that it is in the right position, but without the clues, hard 
>>>> to tell. So a quick way to be sure would be to do a "spot clean" by 
>>>> pressing one button, when it has finished, it will go home and play a tune 
>>>> and send a message. 
>>>> 
>>>> Still very happy, floors cleaner than they have been for years! 
>>>> Smug, Sandy.   
>>>> 
>>>> sent from the dark side of the moon
>>>> 
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