Esther, you may also want to make sure that Do Not Disturb didn't somehow get 
turned on since that would definitely prevent any notifications from coming 
through. I assume you did already check the mute switch?

From: [email protected] [mailto:[email protected]] On Behalf Of 
Chris Chaffin
Sent: Thursday, October 06, 2016 4:18 PM
To: [email protected]
Subject: Re: A Couple of Problems


Have you tried to just go to notifications in settings and turning off 
notifications and then back on?
And if that does not work, have you tried doing a hard restart by holding down 
the power and home button for about 10 seconds?  If it is an iPhone 7, you 
would use the volume down button instead of the home button.

Chris


On Oct 6, 2016, at 6:03 PM, Esther 
<[email protected]<mailto:[email protected]>> wrote:
Hi!  I’ve done all of that as well.  I’ve always selected alerts and all of my 
apps are the same on this new phone as they were on my old one.  Thank you for 
your suggestion anyway.

Esther
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