sieghard, 

excuse me for little minute. 

I clap for accessiblity team for good work, yes, and I want you to be aware 
that the team is not 100 percent perfect. sometimes they overlook some what 
they are missing. 

sometimes they put conflict. sometimes team have wrong people to give wrong 
answers. you see no names on each perosn for a team. which one??? wink1 

nothing wrong as we can cooperate with our mistakes and help each other. it is 
important team needs to be little more specific. wink1

sincerely, 
rich 


From: Sieghard Weitzel 
Sent: Sunday, December 18, 2016 8:43 PM
To: [email protected] 
Subject: RE: Apple is not doing their Job???

Hi Mario,

 

These accessibility improvements apparently exist for many of us. I am the one 
who posted about them first and while Larry seems to have some issues, it seems 
that everybody else seems to have the same experience as me. This also seems to 
include both Jaws and NVDA users. The fact is that a little over a months ago I 
received a replacement for my iPhone 6S Plus and I was at an Apple Store with 
my laptop. I was not able to select any ringtones to sync, I wanted to sync a 
couple of dozen apps which were all in my iTunes library to my phone and I 
could not select them to sync. As of yesterday I am able to do all of those 
things and since I know some people are using and have asked about iTunes File 
Sharing, I am happy to report that it also works again just fine. I easily and 
quickly added half a dozen MP3 files from an audio book to Voice Dream Reader 
using iTunes file sharing and then synced them to my iPhone. When I opened 
Voice Dream Reader the files were there.

All of these things I was not able to do since iTunes version 12 was released 
in September of 2015 and I suggest you check the facts before posting the 
accessibility improvements do not exist. Maybe something with your installation 
or combination of applications you use is causing a problem, but before you 
laugh down at me from the high horse you are sitting on maybe give it another 
try, perhaps you need some instructions on how to properly use it?

 

Best regards, merry christmas and let’s hope it will be an accessible new year!

 

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Mário Gabriel
Sent: Sunday, December 18, 2016 10:40 AM
To: [email protected]
Subject: Re: Apple is not doing their Job???

 

        

 



Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.






 

Às 23:25 de 17/12/2016, [email protected] escreveu:

  I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.

   

   

  Thanks,

  Ari


  On Dec 17, 2016, at 7:40 AM, Hope Paulos <[email protected]> wrote:

    Diane. This is well-said. I’ve put off commenting about this thread because 
I don’t want to really get involved. Apple is a huge corperation and if 
customers don’t come to them with a problem, they cannot fix it. I work in 
customer service and while we deal with irate customers who want their product 
to work correctly, we are more likely to listen and respond to those customers 
who approach us with kindness and explain the problem  they experience in 
detail. In other words, if apple doesn’t know it’s broken, they can’t fix it. I 
urge everyone to write [email protected] and explain whatever problem 
they’re having. I assure you, that in time, apple will indeed fix the problem. 

     

    Hope Paulos

     

    From: [email protected] [mailto:[email protected]] On Behalf 
Of Dianne Phelps
    Sent: Friday, December 16, 2016 6:06 PM
    To: [email protected]
    Subject: Apple is not doing their Job???

     

    I have bitten my writing tongue for some time since IOS 10 came out. I 
don’t know where the moderators are for this list; but this topic needs a 
healthy and fast stop.

     

    Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

     

    The fact is software always comes out with bugs. I didn’t understand that 
in the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

     

    Furthermore, turning this into a racial discrimination matter is just 
beyond ridiculous. STOP IT RIGHT NOW!!!

     

    This list and its members just aren’t like that, and bringing that issue 
into the discussion here is appalling .

     

    We are all facing problems as technology changes, and all I can think of is 
that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.

     

    I am sorry to get upon my 67-year-old high horse, but knock it off right 
now! Do something positive to help the situation rather than wasting time 
whining and complaining.

     

    Annoyed with this nonsense,

     

    Dianne and Hibiscus

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