Hi Mario,

I don’t know what is wrong with your system, but I have the last iTunes update, 
and the last jaws 18 update, and yes, the accessibility is really good. I 
recommend that you uninstall iTunes and make sure that you are running the last 
version of Jaws 18. Then reinstall iTunes. You might need to download the 
program again from the apple web site.

One more thing Mario that I would like to recommend. I understand your 
frustration, however if you highlight so much over and over , it could create a 
negative impact on your purpose. I think that your purpose is that apple 
improve the accessibility in your devices, right?

Ok, that target was already achieved. A lot of people understood that the last 
IOs have some bugs that affect you as a visual impaired, and a lot of people 
that is no visual impaired. Right here you should be happy and relax. If you 
continue you are going to destroy everything that you have achieved.

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Mário Gabriel
Sent: Sunday, December 18, 2016 1:40 PM
To: [email protected]
Subject: Re: Apple is not doing their Job???

 

        

 



Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
 Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.






 

Às 23:25 de 17/12/2016, [email protected] 
<mailto:[email protected]>  escreveu:

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.

 

 

Thanks,

Ari


On Dec 17, 2016, at 7:40 AM, Hope Paulos <[email protected] 
<mailto:[email protected]> > wrote:

Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write [email protected] <mailto:[email protected]>  and 
explain whatever problem they’re having. I assure you, that in time, apple will 
indeed fix the problem. 

 

Hope Paulos

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of Dianne Phelps
Sent: Friday, December 16, 2016 6:06 PM
To: [email protected] <mailto:[email protected]> 
Subject: Apple is not doing their Job???

 

I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
know where the moderators are for this list; but this topic needs a healthy and 
fast stop.

 

Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

 

The fact is software always comes out with bugs. I didn’t understand that in 
the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

 

Furthermore, turning this into a racial discrimination matter is just beyond 
ridiculous. STOP IT RIGHT NOW!!!

 

This list and its members just aren’t like that, and bringing that issue into 
the discussion here is appalling .

 

We are all facing problems as technology changes, and all I can think of is 
that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.

 

I am sorry to get upon my 67-year-old high horse, but knock it off right now! 
Do something positive to help the situation rather than wasting time whining 
and complaining.

 

Annoyed with this nonsense,

 

Dianne and Hibiscus

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