This is so strange, Michelle, and, Barb, we did everything you both said to do, 
and it's troubling the voice isn't changing. If anyone has any idea what could 
be wrong, and what to do, please let me know. I'm also going to check on apple 
vis, of which I did get the same directions. I just want to see if there's any 
more information on there that might be helpful. Thank you again, Barb, and 
Michelle.

Arlene
  ----- Original Message ----- 
  From: Michelle Hurdt 
  To: [email protected] 
  Sent: Friday, April 20, 2018 3:06 PM
  Subject: Re: need help with switching voices





  Hi,


  Once I go to settings. I go to general, double tap on accessibility, then 
double tap on voiceover, double tap on speech, double tap  on voice, than 
double tap download button  next to Tom. Once Tom is downloaded double tap on 
Tom and double tap on top in hats. Then Tom should be speeking. I hope this 
helps you.


  Take care,
  Nichelle Hurdt 
  Sent from my iPhone

  On Apr 19, 2018, at 3:34 PM, Arlene <[email protected]> wrote:


    Thank you, but we all ready did that and it's not changing.
      ----- Original Message ----- 
      From: Sieghard Weitzel 
      To: [email protected] 
      Sent: Thursday, April 19, 2018 3:38 PM
      Subject: RE: need help with switching voices


      Change it to Tom and if it doesn’t stick turn Voiceover off and back on 
with a triple press of the home button and see if that helps.





      From: [email protected] <[email protected]> On Behalf Of 
Arlene
      Sent: Thursday, April 19, 2018 12:46 PM
      To: [email protected]
      Subject: need help with switching voices



      We were attempting to change the voice to the tom voice from Samantha. 
The tom voice is selected but it won't change. We were able to do it the other 
day but it was a bit difficult to do. once you choose another voice, and then 
have Samantha has the voice does it some how get more difficult to change 
voices? Or are we missing something? Thanks for the assistance with this as 
we're still pretty new to the iphone.

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