By the way a while back changing the voice did work for us, so we know the 
instructions well, and thanks to Michelle, Barb and some others that sent those 
instructions.
  ----- Original Message ----- 
  From: Sieghard Weitzel 
  To: [email protected] 
  Sent: Friday, April 27, 2018 7:51 AM
  Subject: RE: need some more help with switching voices doing all the steps 
voice doesn't change,


  I just asked because this thread has gone on for so long that I don’t even 
recall your description at the beginning which is why I asked if you could post 
a message again describing  your steps in detail.

   

  Regards,

  Sieghard

   

  From: [email protected] <[email protected]> On Behalf Of Arlene
  Sent: Friday, April 27, 2018 5:26 AM
  To: [email protected]
  Subject: Re: need some more help with switching voices doing all the steps 
voice doesn't change,

   

  I can't explain it any more clearly than I did. We did all the right steps 
including selecting Tom, and the voice does not change. Thank you for replying.

    ----- Original Message ----- 

    From: Sieghard Weitzel 

    To: [email protected] 

    Sent: Tuesday, April 24, 2018 9:14 AM

    Subject: RE: need some more help with switching voices doing all the steps 
voice doesn't change,

     

    You would really need to post a message explaining step-by-step what you do.

    The only thing that is obvious to me is that you obviously are in Voiceover 
Settings when you start, but I would start here and put down things like 1. 
Double tap on Speech, 2. Double tap on Voice etc.

    Also, point out what it currently says, e.g. I use Samantha Enhanced so 
when I swipe to “Voice” after tapping on “Speech”, Voiceover says “Voice, 
Samantha Enhanced button”.

    Lastly, let us know what you are trying to do, here are the 3 options you 
have:

    1. Do you want to change your default voice from whatever it is now to Tom 
Enhanced without adding a second voice?

    2. Do you want Tom Enhanced to be your default voice and have another voice 
available as a second option which you can choose with the language rotor?

    3. Do you want another voice to be the default and have Tom Enhanced as a 
second voice which you can choose with the language rotor?

     

    Regards,

    Sieghard

     

    From: [email protected] <[email protected]> On Behalf Of 
Arlene
    Sent: Tuesday, April 24, 2018 1:05 AM
    To: [email protected]
    Subject: Re: need some more help with switching voices doing all the steps 
voice doesn't change,

     

    Thank you, we've done all that, and actually tom was already in there, so 
we weren't adding voices. Wayne was able to change the voice last month on one 
of the phones and even on that one we can't change it again to another voice. 
Thank you if anyone else knows what we could be missing.

      ----- Original Message ----- 

      From: Sieghard Weitzel 

      To: [email protected] 

      Sent: Saturday, April 21, 2018 8:11 AM

      Subject: RE: need some more help with switching voices doing all the 
steps voice doesn't change,

       

      I assume you somehow are missing a step. Are you changing the default 
voice or are you adding a second voice? If you are adding Tom as a second voice 
then after you have done so you need to turn the rotor to languages and flick 
up or down to select it. Otherwise maybe give Apple Accessibility a call and 
see if they can walk you through it step by step over the phone.

       

       

      From: [email protected] <[email protected]> On Behalf Of 
Arlene
      Sent: Friday, April 20, 2018 4:06 PM
      To: [email protected]
      Subject: Re: need some more help with switching voices doing all the 
steps voice doesn't change,

       

      This is so strange, Michelle, and, Barb, we did everything you both said 
to do, and it's troubling the voice isn't changing. If anyone has any idea what 
could be wrong, and what to do, please let me know. I'm also going to check on 
apple vis, of which I did get the same directions. I just want to see if 
there's any more information on there that might be helpful. Thank you again, 
Barb, and Michelle.

       

      Arlene

        ----- Original Message ----- 

        From: Michelle Hurdt 

        To: [email protected] 

        Sent: Friday, April 20, 2018 3:06 PM

        Subject: Re: need help with switching voices

         

         

        Hi,

         

        Once I go to settings. I go to general, double tap on accessibility, 
then double tap on voiceover, double tap on speech, double tap  on voice, than 
double tap download button  next to Tom. Once Tom is downloaded double tap on 
Tom and double tap on top in hats. Then Tom should be speeking. I hope this 
helps you.

         

        Take care,

        Nichelle Hurdt 

        Sent from my iPhone


        On Apr 19, 2018, at 3:34 PM, Arlene <[email protected]> wrote:

          Thank you, but we all ready did that and it's not changing.

            ----- Original Message ----- 

            From: Sieghard Weitzel 

            To: [email protected] 

            Sent: Thursday, April 19, 2018 3:38 PM

            Subject: RE: need help with switching voices

             

            Change it to Tom and if it doesn’t stick turn Voiceover off and 
back on with a triple press of the home button and see if that helps.

            From: [email protected] <[email protected]> On Behalf 
Of Arlene
            Sent: Thursday, April 19, 2018 12:46 PM
            To: [email protected]
            Subject: need help with switching voices

            We were attempting to change the voice to the tom voice from 
Samantha. The tom voice is selected but it won't change. We were able to do it 
the other day but it was a bit difficult to do. once you choose another voice, 
and then have Samantha has the voice does it some how get more difficult to 
change voices? Or are we missing something? Thanks for the assistance with this 
as we're still pretty new to the iphone.

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