Are you running the latest version of iTunes? I’m not sure if that’s a problem, but it might be. I know there have been issues in the past where you had to have your iTunes up to a certain level for things to work life. I can’t get the Quickstart to work either, and it is frustrating. I know my old iPhone is running the latest and greatest. But I suppose if the new iPhone isn’t, like maybe it’s on iOS 12.0, that might be the problem. Do you have an iCloud back up? Mary
Sent from my iPhone > On Oct 26, 2018, at 5:51 PM, Cris Ali <[email protected]> wrote: > > Hi folks, > I bought a new iPhone XR and I can’t set it up. > First I tried the quick start as suggested by apple by putting it next to my > old phone, , and it did not work. > I then tried to set it up using the iTunes to no avail. > Now I am stuck. I can’t even get it to go into recovery mode to wipe it > clean. > What do you suggest I do? > When I do the command for recovery mode, I get a message on iTunes telling me > that iTunes cannot connect to the iPhone until I enter a passcode. Try > again or cancel. > I never had a problem like this with apple products. Could it be that my > phone is defective or is there something wrong with the new iPhone > compatibility with the iTunes? > Any ideas will be appreciated. > > Regards, > > > > Cris > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
