Thanks Arlene, In fact I tried every trick in the book and none worked. The problem was not in starting up Voice Over, That was easy. The problem is that voice over dies in the middle of the set up process and the iPhone freezes. Last night I called the Apple disability support. The technician and I spent over an hour trying to find a fix to no avail. I gave her access to my laptop and also gave her access to my phone camera and we tried very hard to get the setup of the new iPhone going, but we failed. Tomorrow I have an appointment with the apple store in my area. Hopefully they will be able to figure out the problem, or give me a new iPhone. We shall see!
Cheers, Cris From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Arlene Sent: Saturday, October 27, 2018 6:15 PM To: viphone@googlegroups.com Subject: Re: Unable to do anything with my iPhone. I am not sure what the problem is! Cris, I don't know if this will help, but this is what we did with our ipad when we didn't have anyone hear to get the ipad going. When we got our ipad about a year ago I tripple tapped the home button on the ipad and it began talking. I don't know if this will work with the phone, and if nothing else as worked yet, maybe you could give it a try. Another thought, you might want to install itunes on your computer, if you don't already have it installed, hook your phone up to your computer and see what you could do to get your phone going. You probably have a solution by now with listers that have responded to you, but I hope you could find a solution soon, and let us know how you like your new phone. ----- Original Message ----- From: Cris Ali<mailto:filasti...@hotmail.com> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Sent: Friday, October 26, 2018 7:51 PM Subject: Unable to do anything with my iPhone. I am not sure what the problem is! Hi folks, I bought a new iPhone XR and I can’t set it up. First I tried the quick start as suggested by apple by putting it next to my old phone, , and it did not work. I then tried to set it up using the iTunes to no avail. Now I am stuck. I can’t even get it to go into recovery mode to wipe it clean. What do you suggest I do? When I do the command for recovery mode, I get a message on iTunes telling me that iTunes cannot connect to the iPhone until I enter a passcode. Try again or cancel. I never had a problem like this with apple products. Could it be that my phone is defective or is there something wrong with the new iPhone compatibility with the iTunes? Any ideas will be appreciated. Regards, Cris -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. 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Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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