I can’t enter any passcodes. When I swipe up to upgrade as voice over tells me, voice over dies. When I brought a sighted person to enter the passcode, the phone was not responding. I only need to wipe it clean now. I can’t even do that.
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of l.d.ethie...@gmail.com Sent: Friday, October 26, 2018 9:07 PM To: viphone@googlegroups.com Subject: Re: Unable to do anything with my iPhone. I am not sure what the problem is! The passcode is suppose to be the one of your other iphone. Try it Lyne Le 26 oct. 2018 à 20:56, Mary Otten <motte...@gmail.com<mailto:motte...@gmail.com>> a écrit : Are you running the latest version of iTunes? I’m not sure if that’s a problem, but it might be. I know there have been issues in the past where you had to have your iTunes up to a certain level for things to work life. I can’t get the Quickstart to work either, and it is frustrating. I know my old iPhone is running the latest and greatest. But I suppose if the new iPhone isn’t, like maybe it’s on iOS 12.0, that might be the problem. Do you have an iCloud back up? Mary Sent from my iPhone On Oct 26, 2018, at 5:51 PM, Cris Ali <filasti...@hotmail.com<mailto:filasti...@hotmail.com>> wrote: Hi folks, I bought a new iPhone XR and I can’t set it up. First I tried the quick start as suggested by apple by putting it next to my old phone, , and it did not work. I then tried to set it up using the iTunes to no avail. Now I am stuck. I can’t even get it to go into recovery mode to wipe it clean. What do you suggest I do? When I do the command for recovery mode, I get a message on iTunes telling me that iTunes cannot connect to the iPhone until I enter a passcode. Try again or cancel. I never had a problem like this with apple products. Could it be that my phone is defective or is there something wrong with the new iPhone compatibility with the iTunes? Any ideas will be appreciated. Regards, Cris -- The following information is important for all members of the V iPhone list. 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For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. 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