Mary,
I'm not sure it is either exactly. The Shortcuts app was updated 4 weeks ago 
according to the app store.
So, since both iOS 12.1 and the app were updated longer ago than yesterday, 
maybe it is a server issue with Siri or something really odd. I would encourage 
everyone to write Apple since clearly, they are clueless that something has 
gone very wrong.
Richard



"It is a great thing to start life with a small number of really good books 
which are your very own." __  Sir Arthur Conan Doyle 

> On Dec 4, 2018, at 11:29 AM, Mary Otten <[email protected]> wrote:
> 
> Hi richard,
> Well mine don’t work either. But it doesn’t seem to be dependent on voiceover 
> being off or on. And it didn’t start with iOS 12.1, since they did work after 
> I updated. Only yesterday, they stopped. So I don’t know what it is. But I 
> don’t think it’s the latest iOS, and it isn’t voiceover either, because if I 
> turn voiceover off and try to do a shortcut, it doesn’t work. Not that we 
> shouldn’t write Apple. I can’t believe this problem has it been all over the 
> tech press. It’s really annoying.
> Mary
> 
> 
> Sent from my iPhone
> 
>> On Dec 4, 2018, at 10:05 AM, Richard Turner <[email protected]> 
>> wrote:
>> 
>> A client who has an iPhone x told me her Siri Shortcuts have stopped working 
>> since iOS 12.1.
>> She demonstrated that they have indeed stopped working. Even after 
>> rerecording a phrase.
>> I tested some on my iPhone SE and on my work iPhone 8 plus, with the same 
>> bad results.
>> 
>> They worked fine in iOS 12. 
>> I called Apple Accessibility, and even after explaining that these are ones 
>> we created in Siri and had used before, he treated us like ignorant people 
>> and insisted they work. But, when I asked if he had tried it with VoiceOver, 
>> he ignored me. 
>> I'm writing Apple Accessibility and would encourage anyone else who are 
>> experiencing this issue write them as well. If you found a work around, 
>> please share.
>> Richard
>> 
>> 
>> 
>> "It is a great thing to start life with a small number of really good books 
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