I put this question on another list that I am on, and one person, who doesn’t 
live in the US, replied that the shortcuts are still working for him. Thus far, 
that is the only useful response I have gotten from that other list. This is 
very strange.
Mary


Sent from my iPhone

> On Dec 4, 2018, at 12:30 PM, Richard Turner <richardturne...@outlook.com> 
> wrote:
> 
> Mary,
> I'm not sure it is either exactly. The Shortcuts app was updated 4 weeks ago 
> according to the app store.
> So, since both iOS 12.1 and the app were updated longer ago than yesterday, 
> maybe it is a server issue with Siri or something really odd. I would 
> encourage everyone to write Apple since clearly, they are clueless that 
> something has gone very wrong.
> Richard
> 
> 
> 
> "It is a great thing to start life with a small number of really good books 
> which are your very own." __  Sir Arthur Conan Doyle 
> 
>> On Dec 4, 2018, at 11:29 AM, Mary Otten <motte...@gmail.com> wrote:
>> 
>> Hi richard,
>> Well mine don’t work either. But it doesn’t seem to be dependent on 
>> voiceover being off or on. And it didn’t start with iOS 12.1, since they did 
>> work after I updated. Only yesterday, they stopped. So I don’t know what it 
>> is. But I don’t think it’s the latest iOS, and it isn’t voiceover either, 
>> because if I turn voiceover off and try to do a shortcut, it doesn’t work. 
>> Not that we shouldn’t write Apple. I can’t believe this problem has it been 
>> all over the tech press. It’s really annoying.
>> Mary
>> 
>> 
>> Sent from my iPhone
>> 
>>> On Dec 4, 2018, at 10:05 AM, Richard Turner <richardturne...@outlook.com> 
>>> wrote:
>>> 
>>> A client who has an iPhone x told me her Siri Shortcuts have stopped 
>>> working since iOS 12.1.
>>> She demonstrated that they have indeed stopped working. Even after 
>>> rerecording a phrase.
>>> I tested some on my iPhone SE and on my work iPhone 8 plus, with the same 
>>> bad results.
>>> 
>>> They worked fine in iOS 12. 
>>> I called Apple Accessibility, and even after explaining that these are ones 
>>> we created in Siri and had used before, he treated us like ignorant people 
>>> and insisted they work. But, when I asked if he had tried it with 
>>> VoiceOver, he ignored me. 
>>> I'm writing Apple Accessibility and would encourage anyone else who are 
>>> experiencing this issue write them as well. If you found a work around, 
>>> please share.
>>> Richard
>>> 
>>> 
>>> 
>>> "It is a great thing to start life with a small number of really good books 
>>> which are your very own." __  Sir Arthur Conan Doyle 
>>> 
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