Well, this is really weird. I now have Shortcuts working on one device and not 
on the other. Go figure. As of this morning, they weren’t working at all. But I 
just tried them again on my iPhone XR, and to my surprise they worked. But no 
joy on the iPhone 7 Plus.
Mary


Sent from my iPhone

> On Dec 6, 2018, at 2:53 PM, Jennie Facer <[email protected]> wrote:
> 
> Mine ween’t working at all yesterday but they are today. How strange.
> 
> Jenn
> 
> Jenn and Kumi
> 
>> On Dec 6, 2018, at 4:51 AM, Gerardo Corripio <[email protected]> wrote:
>> 
>> After updating to 12.1.1, Siri shortcuts don’t seem to work here either. 
>> Apple hurry up and see what’s going on!
>> 
>> Gera
>> Enviado desde mi iPhone SE de Telcel
>> 
>> El 5 dic 2018, a la(s) 12:18 p. m., 'Gail Selfridge' via VIPhone 
>> <[email protected]> escribió:
>> 
>>> Well, my Shortcuts stopped working now too. I certainly hope Apple fixes 
>>> this. I have an SE with iOS 12.1.
>>> 
>>> Gai well, my shortcuts stopped working now too. I certainly hope Apple 
>>> fixes this. I have an SE with iOS 12.1.
>>> 
>>> Gail
>>> 
>>> Sent from my iPhone
>>> 
>>> On Dec 4, 2018, at 7:20 PM, Richard Turner <[email protected]> 
>>> wrote:
>>> 
>>> HI Anna,
>>> My client nor I are running the betas, so something is fishy somewhere.
>>> I think I will simply wait until 12.1.1 or whatever they are going to call 
>>> it comes out and hope that by yours and others alerting them, it gets fixed.
>>> 
>>> Thanks,
>>> Richard
>>> 
>>> 
>>> 
>>> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
>>> pressure.” – Bruce U. Utah Phillips
>>> 
>>> -----Original Message-----
>>> From: [email protected] <[email protected]> On Behalf Of Anna 
>>> Dresner
>>> Sent: Tuesday, December 4, 2018 5:18 PM
>>> To: VIPhone Mailing List <[email protected]>
>>> Subject: Re: Siri Shortcuts broken in 12.1
>>> 
>>> Hi everyone,
>>> 
>>> I have been running a beta on my phone for quite a while, and shortcuts 
>>> worked fine until I tried to use them last Friday, at which point I had the 
>>> same problem as you. I found that I had the same problem with my iPad that 
>>> was running the beta, but not with my 5s which wasn't. So I assumed it was 
>>> a beta issue until I heard from you. I called Apple Accessibility, and the 
>>> guy I spoke with was great. He had me try Siri with Wi-Fi turned off and 
>>> then reset network settings. None of that helped. He also tried accessing a 
>>> shortcut with Siri on his device with VoiceOver off and with VoiceOver on, 
>>> and everything worked normally both times. So he asked me to roll a device 
>>> back to iOS 12.1. I did that with my iPad, and Siri shortcuts worked 
>>> normally. I would suggest calling Apple Accessibility and hoping you won't 
>>> get the person Richard got. Most people there should be able to walk you 
>>> through sending in the diagnostic information they need to figure out 
>>> what's going on. I'm also going to report it as a beta bug and will mention 
>>> that I know of people running iOS 12.1 who are having the problem.
>>> 
>>> Best,
>>> Anna
>>> 
>>> 
>>> 
>>> 
>>>> On Dec 4, 2018, at 7:06 PM, Richard Turner <[email protected]> 
>>>> wrote:
>>>> 
>>>> 
>>>> Gerardo,
>>>> Part of me thinks it is about time something worked better outside the 
>>>> United States, since we usually get the better end of the deal; while part 
>>>> of me is really ticked that Apple messed this up.
>>>> I hope it continues to work for you.
>>>> Richard
>>>> 
>>>> 
>>>> 
>>>> "It is a great thing to start life with a small number of really good 
>>>> books which are your very own." __  Sir Arthur Conan Doyle 
>>>> 
>>>>> On Dec 4, 2018, at 4:46 PM, Gerardo Corripio <[email protected]> wrote:
>>>>> 
>>>>> shorcuts working as always here in Mexico if this helps out some; also 
>>>>> using latest iOS on an iPhone SE.
>>>>> 
>>>>> Gera
>>>>> Enviado desde mi iPhone SE de Telcel
>>>>> 
>>>>> El 4 dic 2018, a la(s) 5:44 p. m., Mary Otten <[email protected]> 
>>>>> escribió:
>>>>> 
>>>>>> I put this question on another list that I am on, and one person, who 
>>>>>> doesn’t live in the US, replied that the shortcuts are still working for 
>>>>>> him. Thus far, that is the only useful response I have gotten from that 
>>>>>> other list. This is very strange.
>>>>>> Mary
>>>>>> 
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>>> On Dec 4, 2018, at 12:30 PM, Richard Turner 
>>>>>>> <[email protected]> wrote:
>>>>>>> 
>>>>>>> Mary,
>>>>>>> I'm not sure it is either exactly. The Shortcuts app was updated 4 
>>>>>>> weeks ago according to the app store.
>>>>>>> So, since both iOS 12.1 and the app were updated longer ago than 
>>>>>>> yesterday, maybe it is a server issue with Siri or something really 
>>>>>>> odd. I would encourage everyone to write Apple since clearly, they are 
>>>>>>> clueless that something has gone very wrong.
>>>>>>> Richard
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> "It is a great thing to start life with a small number of really good 
>>>>>>> books which are your very own." __  Sir Arthur Conan Doyle 
>>>>>>> 
>>>>>>>> On Dec 4, 2018, at 11:29 AM, Mary Otten <[email protected]> wrote:
>>>>>>>> 
>>>>>>>> Hi richard,
>>>>>>>> Well mine don’t work either. But it doesn’t seem to be dependent on 
>>>>>>>> voiceover being off or on. And it didn’t start with iOS 12.1, since 
>>>>>>>> they did work after I updated. Only yesterday, they stopped. So I 
>>>>>>>> don’t know what it is. But I don’t think it’s the latest iOS, and it 
>>>>>>>> isn’t voiceover either, because if I turn voiceover off and try to do 
>>>>>>>> a shortcut, it doesn’t work. Not that we shouldn’t write Apple. I 
>>>>>>>> can’t believe this problem has it been all over the tech press. It’s 
>>>>>>>> really annoying.
>>>>>>>> Mary
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Sent from my iPhone
>>>>>>>> 
>>>>>>>>> On Dec 4, 2018, at 10:05 AM, Richard Turner 
>>>>>>>>> <[email protected]> wrote:
>>>>>>>>> 
>>>>>>>>> A client who has an iPhone x told me her Siri Shortcuts have stopped 
>>>>>>>>> working since iOS 12.1.
>>>>>>>>> She demonstrated that they have indeed stopped working. Even after 
>>>>>>>>> rerecording a phrase.
>>>>>>>>> I tested some on my iPhone SE and on my work iPhone 8 plus, with the 
>>>>>>>>> same bad results.
>>>>>>>>> 
>>>>>>>>> They worked fine in iOS 12. 
>>>>>>>>> I called Apple Accessibility, and even after explaining that these 
>>>>>>>>> are ones we created in Siri and had used before, he treated us like 
>>>>>>>>> ignorant people and insisted they work. But, when I asked if he had 
>>>>>>>>> tried it with VoiceOver, he ignored me. 
>>>>>>>>> I'm writing Apple Accessibility and would encourage anyone else who 
>>>>>>>>> are experiencing this issue write them as well. If you found a work 
>>>>>>>>> around, please share.
>>>>>>>>> Richard
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> "It is a great thing to start life with a small number of really good 
>>>>>>>>> books which are your very own." __  Sir Arthur Conan Doyle 
>>>>>>>>> 
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>> [email protected].  Your list owner is Cara Quinn - you can reach Cara at 
>> [email protected]
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/[email protected]/
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> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> [email protected].  Your list owner is Cara Quinn - you can reach Cara at 
> [email protected]
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/[email protected]/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to [email protected].
> To post to this group, send email to [email protected].
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
[email protected].  Your list owner is Cara Quinn - you can reach Cara at 
[email protected]

The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

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