Hey Mary,

To get VoiceOver to refocus in the window. Make sure you’re doing a single tap 
and not a double tap. You don’t want to activate anything you didn’t mean to.


Let me know how it goes.

Ed W.

> On Aug 21, 2019, at 10:55 AM, Mary Otten <[email protected]> wrote:
> 
> Thanks, Ed. It seems rather strange that voiceover would lose focus in this 
> Apple app. I will try that double tap thing when I get home and have access 
> to my relevant information about my bank account. How very odd that you would 
> have to do at work around. I hope you reported it to Apple accessibility. If 
> I actually get it to work, using that method that you said were you just 
> double tap on something doesn’t have focus I will definitely be reporting to 
> Apple accessibility.
> Mary
> 
> 
> Sent from my iPhone
> 
>> On Aug 21, 2019, at 5:49 AM, Ed Worrell <[email protected]> wrote:
>> 
>> Hey Mary,
>> 
>> Yes I have set this up. I had no issues with the process. If you follow the 
>> instructions you will have to put in your last four digits of your social 
>> security number, and your banks routing number. As well as the account 
>> number.
>> 
>> I have found that some of these screens need you to tap in the middle of the 
>> screen for VoiceOver to focus on the content. It seems that VO doesn’t 
>> refresh when the new page/screen loads.
>> 
>> I wish I could be of more assistance.
>> 
>> Ed W.
>> 
>> 
>>> On Aug 20, 2019, at 5:55 PM, Mary Otten <[email protected]> wrote:
>>> 
>>> Hi folks,
>>> I just applied for the Apple card and have it in my wallet now. In reading 
>>> about it, I was given to understand that you should get an Apple Cash card 
>>> which is issued by some bank called greens I think it is, and this allows 
>>> you to do more with Apple Cash then just pay off your bill. And then I 
>>> found an article that tells you how to set up Apple Cash. I tried both 
>>> approaches referenced, when going into settings then Apple Pay and wallet, 
>>> the other going directly into wallet and clicking on Apple Cash to get the 
>>> process started. In both instances, I am being sent around in a circle. I 
>>> hit set up, then continue, I’m back to being told it’s not set up and I 
>>> have to set it up and I do it all again. I’m not seeing any error message. 
>>> I don’t have a physical card, and I didn’t think one was necessary. I am 
>>> thoroughly confused. Has anyone done this?
>>> 
>>> 
>>> Sent from my iPhone
>>> 
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