I've been here for a long time but hadn't reached the level of fear and frustration I encountered yesterday. Thanks.
Bonnie Blose From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of elevegn...@sbcglobal.net Sent: Saturday, August 31, 2019 12:10 PM To: viphone@googlegroups.com Subject: Re: Problem Solved, Guess I like This Phone More Than I Thought hi, Bonnie, it’s great to have you on this list. Take care and good luck. There’s a lot of information sources here. Esther Sent From Esther’s Amazing and Awesome iPhone 7+! On Aug 30, 2019, at 2:54 PM, Bonnie Blose <bookmav...@frontier.com <mailto:bookmav...@frontier.com> > wrote: I would like to thank Deb Lewis for the steps she gave me in resurrecting what I thought for sure was a dead iPhone. I tried plugging it in to electric to recharge. First, when it finally came back on, it was at only 4 percent. Even the electric didn't seem to work, so I thought I would plug the phone in to a rechargeable battery I have that has a plug to recharge the iPhone specifically. It came back on, so I suspect that when I thought I was charging it that it was dead. Speech and voice over are back, so all is well. Thank you, Deb, so very much. I guess I like this phone more than I realize. It's terrific for email which I have just started using. Thank you as well for your willingness to help if I called today. That means a lot to me. Bonnie Blose From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Deb Cook Lewis Sent: Friday, August 30, 2019 1:08 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: RE: Trouble With IPhone Well there are a few things to try for sure. The first thing I’d do is see whether it really turned itself off or just stopped talking. First, make sure it’s plugged in even if you think the battery is fine. Plugging it in will actually start it if it’s powered off in most cases. While you’re at it, and if it is plugged in, unplug it and replug it in. Note whether the little power noise happens. This doesn’t guarantee anything I found with my last major problem, but try muting and unmuting it. If the phone has power, and if you can make it mute and unmute, you’ll get that little haptic on muting, this is another good indicator that you have power to it. If you don’t have power to it, leave it plugged in for about 20 minutes and try all this again. So we’ve got power and it mutes and unmutes, but still not talking. Plug in some headphones. Or if you have it paired to a Bluetooth speaker or headset, activate that. If that gets sound, but the speaker does not, we can go from there. If you know you have power, you can try turninging voiceover on and off if you’ve set that up on triple click home. If you still can’t get its attention, we’ll probably have to talk in prep for you to call Apple. I’ve always been able ultimately to recover my phone, there are a few things that typically happen. But the very most recent time it was a total system fail and Apple had to replace it. Even that was a challenge, I had to use Rick’s phone to get into mine to turn off Find My Iphone for them. If we get to that miserable place, I can do that for you as well because it’s something they will not do. But we’re not to that yet. Let me know if none of this gets it, I’m home all day if you need to call. From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Bonnie Blose Sent: Friday, August 30, 2019 9:54 AM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: Trouble With IPhone I was just listening to notifications when my phhone either locked or turned itself off. Is there anything I can do that might bring it back? I have an IPhone 7. Thanks. 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