hi, Bonnie, it’s great to have you on this list. Take care and good luck. 
There’s a lot of information sources here. Esther

Sent From Esther’s Amazing and Awesome iPhone 7+!

> On Aug 30, 2019, at 2:54 PM, Bonnie Blose <[email protected]> wrote:
> 
> I would like to thank Deb Lewis for the steps she gave me in resurrecting 
> what I thought for sure was a dead iPhone. I tried plugging it in to electric 
> to recharge. First, when it finally came back on, it was at only 4 percent. 
> Even the electric didn't seem to work, so I thought I would plug the phone in 
> to a rechargeable battery I have that has a plug to recharge the iPhone 
> specifically. It came back on, so I suspect that when I thought I was 
> charging it that it was dead.
> Speech and voice over are back, so all is well. Thank you, Deb, so very much. 
> I guess I like this phone more than I realize. It's terrific for email which 
> I have just started using.
>  
> Thank you as well for your willingness to help if I called today. That means 
> a lot to me.
> Bonnie Blose
>  
> From: [email protected] <[email protected]> On Behalf Of Deb 
> Cook Lewis
> Sent: Friday, August 30, 2019 1:08 PM
> To: [email protected]
> Subject: RE: Trouble With IPhone
>  
> Well there are a few things to try for sure.
> The first thing I’d do is see whether it really turned itself off or just 
> stopped talking.
> First, make sure it’s plugged in even if you think the battery is fine. 
> Plugging it in will actually start it if it’s powered off in most cases. 
> While you’re at it, and if it is plugged in, unplug it and replug it in. Note 
> whether the little power noise happens.
> This doesn’t guarantee anything I found with my last major problem, but try 
> muting and unmuting it. If the phone has power, and if you can make it mute 
> and unmute, you’ll get that little haptic on muting, this is another good 
> indicator that you have power to it.
> If you don’t have power to it, leave it plugged in for about 20 minutes and 
> try all this again.
> So we’ve got power and it mutes and unmutes, but still not talking. Plug in 
> some headphones. Or if you have it paired to a Bluetooth speaker or headset, 
> activate that. If that gets sound, but the speaker does not, we can go from 
> there.
> If you know you have power, you can try turninging voiceover on and off if 
> you’ve set that up on triple click home.
> If you still can’t get its attention, we’ll probably have to talk in prep for 
> you to call Apple.
> I’ve always been able ultimately to recover my phone, there are a few things 
> that typically happen. But the very most recent time it was a total system 
> fail and Apple had to replace it. Even that was a challenge, I had to use 
> Rick’s phone to get into mine to turn off Find My Iphone for them. If we get 
> to that miserable place, I can do that for you as well because it’s something 
> they will not do. But we’re not to that yet.
> Let me know if none of this gets it, I’m home all day if you need to call.
>  
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Bonnie Blose
> Sent: Friday, August 30, 2019 9:54 AM
> To: [email protected]
> Subject: Trouble With IPhone
>  
> I was just listening to notifications when my phhone either locked or turned 
> itself off. Is there anything I can do that might bring it back? I have an 
> IPhone 7. Thanks.
>  
> Bonnie Blose
>  
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