I'm glad, Josh. I wouldn't hesitate to call if I needed their help. Thanks. 

Bonnie Blose

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Joshua 
Hendrickson
Sent: Friday, August 30, 2019 7:47 PM
To: [email protected]
Subject: Re: Problem Solved, Guess I like This Phone More Than I Thought

When I couldn't figure out one time why my new iPhone wouldn't charge beyond 
80% I called apple accessibility and they helped me solve the problem.  I have 
called them several times with questions and they were always very helpful.

On 8/30/19, Bonnie Blose <[email protected]> wrote:
> Julie, you are so helpful. I will hang on to this number. There will 
> probably be a day when I will need it.
>
>
>
> I wrote a story about Honey's life this week and finished my 
> evaluations for Magnets And Ladders. The week just flew. Let's talk soon.
>
>
>
> Bonnie Blose
>
>
>
> From: [email protected] <[email protected]> On Behalf Of 
> Julie Dawson
> Sent: Thursday, August 29, 2019 9:53 PM
> To: [email protected]
> Subject: Re: Problem Solved, Guess I like This Phone More Than I 
> Thought
>
>
>
> If you call 877 204 3930 It is a number which is not Apple Care but 
> deals with voiceover issues and is free. The representatives have been 
> helpful over the years and can take over your screen and see what you hear.
>
> Love,
>
> Julie
>
> Live  simply,
>   Love generously,
>   Care  deeply,
>   Speak  kindly
>   And  leave the rest to God!
>  Please join me on
> www.gamesgaloreandmore.com <http://www.gamesgaloreandmore.com>
> where through learning, friendship, activities, and growth, together 
> we can build a site to be proud of.
>
>
> ----- Original Message -----
>
> From: Bonnie Blose <mailto:[email protected]>
>
> To: [email protected] <mailto:[email protected]>
>
> Sent: Friday, August 30, 2019 2:09 PM
>
> Subject: RE: Problem Solved, Guess I like This Phone More Than I 
> Thought
>
>
>
> I am not sure if I have Apple Care. I will have to check. Maybe I will 
> work on this after  the Labor Day weekend. Thanks. Batteries have a 
> life that ends like everything does.
>
>
>
> Bonnie Blose
>
>
>
> From: viphone@googlegroup <mailto:viphone@googlegroup> s.com 
> <[email protected] <mailto:[email protected]> > On 
> Behalf Of Mary Jo Partyka
> Sent: Friday, August 30, 2019 5:51 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: Problem Solved, Guess I like This Phone More Than I 
> Thought
>
>
>
> Hi, Bonnie,
>
>
>
> I was having trouble with my battery last year and it would normally 
> go down to 20% before the day was over each day.  I had the battery 
> replaced last December but it didn’t work much better.  Since I wanted 
> to have a reliable phone when I was going to the NFB convention, I 
> bought a new one.  Do you still have Apple Care?  If you do, the cost 
> of the battery should be minimal.
>
>
>
>
>
> Mary Jo Partyka
> [email protected] <mailto:[email protected]>
>
>
>
> On Aug 30, 2019, at 5:17 PM, Arnold Schmidt <[email protected] 
> <mailto:[email protected]> > wrote:
>
>
>
> Hi Bonnie,
>
>
>
> Unfortunately, the symptoms you describe may mean that your battery is 
> beginning to fail. I have known them to be 30 or 40 percent charged, 
> the phone just quits, and when plugged in, say some low digit percent. 
> When I replaced the battery in this IPhone 6 in the spring, it went 
> from about 40 percent at lunch to about 2 percent at 4 o'clock, having 
> been used maybe half an hour's worth in the interveening time. I got 
> the battery replaced at Batteries Plus for about 50 dollars. Being 
> that your phone will update probably twice more, it would be worth 
> replacing the battery since you like your phone.  If it does this 
> sudden quitting again, that definitely is not a good sign. If I were 
> you, I would take that other battery and cable along if I were going 
> to be away from home for very long, in case it quits somewhere very 
> inconvenient for it to do so.
>
>
>
> Arnold Schmidt
>
>  <mailto:[email protected]> [email protected]
>
>
>
> Sent from  Arnold's  iPhone
>
>
> On Aug 30, 2019, at 2:54 PM, Bonnie Blose < 
> <mailto:[email protected]> [email protected]> wrote:
>
> I would like to thank Deb Lewis for the steps she gave me in 
> resurrecting what I thought for sure was a dead iPhone. I tried 
> plugging it in to electric to recharge. First, when it finally came 
> back on, it was at only 4 percent. Even the electric didn't seem to 
> work, so I thought I would plug the phone in to a rechargeable battery 
> I have that has a plug to recharge the iPhone specifically. It came 
> back on, so I suspect that when I thought I was charging it that it was dead.
>
> Speech and voice over are back, so all is well. Thank you, Deb, so 
> very much. I guess I like this phone more than I realize. It's 
> terrific for email which I have just started using.
>
>
>
> Thank you as well for your willingness to help if I called today. That 
> means a lot to me.
>
> Bonnie Blose
>
>
>
> From:  <mailto:[email protected]> [email protected] < 
> <mailto:[email protected]> [email protected]> On Behalf 
> Of Deb Cook Lewis
> Sent: Friday, August 30, 2019 1:08 PM
> To:  <mailto:[email protected]> [email protected]
> Subject: RE: Trouble With IPhone
>
>
>
> Well there are a few things to try for sure.
>
> The first thing I’d do is see whether it really turned itself off or 
> just stopped talking.
>
> First, make sure it’s plugged in even if you think the battery is fine.
> Plugging it in will actually start it if it’s powered off in most cases.
> While you’re at it, and if it is plugged in, unplug it and replug it in.
> Note whether the little power noise happens.
>
> This doesn’t guarantee anything I found with my last major problem, 
> but try muting and unmuting it. If the phone has power, and if you can 
> make it mute and unmute, you’ll get that little haptic on muting, this 
> is another good indicator that you have power to it.
>
> If you don’t have power to it, leave it plugged in for about 20 
> minutes and try all this again.
>
> So we’ve got power and it mutes and unmutes, but still not talking. 
> Plug in some headphones. Or if you have it paired to a Bluetooth 
> speaker or headset, activate that. If that gets sound, but the speaker 
> does not, we can go from there.
>
> If you know you have power, you can try turninging voiceover on and 
> off if you’ve set that up on triple click home.
>
> If you still can’t get its attention, we’ll probably have to talk in 
> prep for you to call Apple.
>
> I’ve always been able ultimately to recover my phone, there are a few 
> things that typically happen. But the very most recent time it was a 
> total system fail and Apple had to replace it. Even that was a 
> challenge, I had to use Rick’s phone to get into mine to turn off Find 
> My Iphone for them If we get to that miserable place, I can do that 
> for you as well because it’s something they will not do. But we’re not to 
> that yet.
>
> Let me know if none of this gets it, I’m home all day if you need to call.
>
>
>
>
>
> From:  <mailto:[email protected]> [email protected] [ 
> <mailto:[email protected]> mailto:[email protected]] On 
> Behalf Of Bonnie Blose
> Sent: Friday, August 30, 2019 9:54 AM
> To:  <mailto:[email protected]> [email protected]
> Subject: Trouble With IPhone
>
>
>
> I was just listening to notifications when my phhone either locked or 
> turned itself off. Is there anything I can do that might bring it 
> back? I have an IPhone 7. Thanks.
>
>
>
> Bonnie Blose
>
>
>
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--
Joshua Hendrickson

Joshua Hendrickson

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