Hi, Bonnie,

I was having trouble with my battery last year and it would normally go down to 
20% before the day was over each day.  I had the battery replaced last December 
but it didn’t work much better.  Since I wanted to have a reliable phone when I 
was going to the NFB convention, I bought a new one.  Do you still have Apple 
Care?  If you do, the cost of the battery should be minimal.  


Mary Jo Partyka
[email protected]


> On Aug 30, 2019, at 5:17 PM, Arnold Schmidt <[email protected]> wrote:
> 
> Hi Bonnie, 
> 
> Unfortunately, the symptoms you describe may mean that your battery is 
> beginning to fail. I have known them to be 30 or 40 percent charged, the 
> phone just quits, and when plugged in, say some low digit percent. When I 
> replaced the battery in this IPhone 6 in the spring, it went from about 40 
> percent at lunch to about 2 percent at 4 o'clock, having been used maybe half 
> an hour's worth in the interveening time. I got the battery replaced at 
> Batteries Plus for about 50 dollars. Being that your phone will update 
> probably twice more, it would be worth replacing the battery since you like 
> your phone.  If it does this sudden quitting again, that definitely is not a 
> good sign. If I were you, I would take that other battery and cable along if 
> I were going to be away from home for very long, in case it quits somewhere 
> very inconvenient for it to do so. 
> 
> Arnold Schmidt 
> [email protected] <mailto:[email protected]>
> 
> 
> Sent from  Arnold's  iPhone
> 
> On Aug 30, 2019, at 2:54 PM, Bonnie Blose <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> I would like to thank Deb Lewis for the steps she gave me in resurrecting 
> what I thought for sure was a dead iPhone. I tried plugging it in to electric 
> to recharge. First, when it finally came back on, it was at only 4 percent. 
> Even the electric didn't seem to work, so I thought I would plug the phone in 
> to a rechargeable battery I have that has a plug to recharge the iPhone 
> specifically. It came back on, so I suspect that when I thought I was 
> charging it that it was dead. 
> Speech and voice over are back, so all is well. Thank you, Deb, so very much. 
> I guess I like this phone more than I realize. It's terrific for email which 
> I have just started using. 
>  
> Thank you as well for your willingness to help if I called today. That means 
> a lot to me. 
> Bonnie Blose
>  
> From: [email protected] <mailto:[email protected]> 
> <[email protected] <mailto:[email protected]>> On Behalf Of Deb 
> Cook Lewis
> Sent: Friday, August 30, 2019 1:08 PM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Trouble With IPhone
>  
> Well there are a few things to try for sure. 
> The first thing I’d do is see whether it really turned itself off or just 
> stopped talking. 
> First, make sure it’s plugged in even if you think the battery is fine. 
> Plugging it in will actually start it if it’s powered off in most cases. 
> While you’re at it, and if it is plugged in, unplug it and replug it in. Note 
> whether the little power noise happens.
> This doesn’t guarantee anything I found with my last major problem, but try 
> muting and unmuting it. If the phone has power, and if you can make it mute 
> and unmute, you’ll get that little haptic on muting, this is another good 
> indicator that you have power to it.
> If you don’t have power to it, leave it plugged in for about 20 minutes and 
> try all this again. 
> So we’ve got power and it mutes and unmutes, but still not talking. Plug in 
> some headphones. Or if you have it paired to a Bluetooth speaker or headset, 
> activate that. If that gets sound, but the speaker does not, we can go from 
> there. 
> If you know you have power, you can try turninging voiceover on and off if 
> you’ve set that up on triple click home.
> If you still can’t get its attention, we’ll probably have to talk in prep for 
> you to call Apple.
> I’ve always been able ultimately to recover my phone, there are a few things 
> that typically happen. But the very most recent time it was a total system 
> fail and Apple had to replace it. Even that was a challenge, I had to use 
> Rick’s phone to get into mine to turn off Find My Iphone for them. If we get 
> to that miserable place, I can do that for you as well because it’s something 
> they will not do. But we’re not to that yet. 
> Let me know if none of this gets it, I’m home all day if you need to call.
>  
>  
> From: [email protected] <mailto:[email protected]> 
> [mailto:[email protected] <mailto:[email protected]>] On Behalf 
> Of Bonnie Blose
> Sent: Friday, August 30, 2019 9:54 AM
> To: [email protected] <mailto:[email protected]>
> Subject: Trouble With IPhone
>  
> I was just listening to notifications when my phhone either locked or turned 
> itself off. Is there anything I can do that might bring it back? I have an 
> IPhone 7. Thanks. 
>  
> Bonnie Blose
>  
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