Hi Chris and All, 
Well I just finally got home from the Apple store, and I’m pretty excited to 
tell you all who have been following this thread, and for all those who tried 
to help.  The Genius lads did sort it out!  Smile!  The Apple rep first 
listened to how high the sound would go on my phone, and he said it is way too 
low.  The Apple rep ran a diagnostic test on my xr phone, and the results was 
the right bottom speaker had failed!  The rep cleaned out the speaker with a 
soft tiny brush, and some clay, and sure enough, my xr phone sounds much 
louder!  Smile!  The rep said the speaker was pretty much clogged up with dust! 
 
I’m once again a happy camper!  Smile!  Although, I’m quite confused about 
these speakers on xr phones, but I will send another message out to the list 
because it is a different subject.   .   Janet 
From:

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Cris Ali
Sent: Wednesday, November 06, 2019 9:55 PM
To: [email protected]
Subject: RE: Voice Over Help Please.

Hi Janet, Siri saved me in many situations. First thing I do anytime I get a 
new phone is to make sure that Siri is turned on.  I am glad that it helped you.

Regards,

Cris

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of janet 
gross
Sent: Wednesday, November 6, 2019 10:50 PM
To: [email protected]
Subject: RE: Voice Over Help Please.

HI Chris, 
Thank you so much for this.  I pressed the side button for Siri, I heard  no 
sound as I usually do when I ask Siri for something, So, even though I heard no 
sound, I told Siri to raise the volume to 100 percent, and low in behold, she 
said the volume is already 100 percent.  So, I thought as long as I can get 
Siri's attention, I pressed the side button again, and told Siri to turn on 
voice over, and sure enough she said turning on voice over, and it is now 
talking once again!  Smile!  I have no idea what happened to begin with!  That 
has never happened before.  
Thank you again!  Greatly appreciate  it!  
Janet 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Cris Ali
Sent: Wednesday, November 06, 2019 9:23 PM
To: [email protected]
Subject: RE: Voice Over Help Please.

If you have Siri activated on your iPhone. Say:
Set Voice Over volume at 100 percent.  It will raise the volume for you if it 
is a volume issue.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of janet 
gross
Sent: Wednesday, November 6, 2019 10:17 PM
To: '[email protected]' <[email protected]>
Subject: Voice Over Help Please.

Hi Everyone, 
My xr phone was working an hour ago, but as I just turned it on, there is no 
sound at all coming from the phone!  I've tried everything I know to try to get 
voice over to talk, but no go!  I tried the three finger double tap just in 
case I might have muted it without knowing, but still that didn't work.  I 
tried two finger double tap, but still no go!  I tried pressing the side power 
button three times, but still no go!  I can't even get Siri to respond by 
pressing the side button!  I don't have the hey Siri feature turned on.  The 
phone appears to be completely dead!  Although, I did get a phone call, and the 
phone did ring, but when I tried to answer it, it stopped ringing, I did get an 
alert because whoever they were they left a message.  Any suggestions please!  
Thank you all!  
Janet 



Peace Be With You. 



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