To exchange a book, you must go the web page. Then go int your account.
Move to the link that lists all your book purchases. Move down to the one
that you want to exchange. Move to the link that indicates why you cannot
exchange the book. It will give you a choice of contacts. Choose the E-mail
option and tell them which book that you want to exchange. They will
respond to you.
On Friday, August 28, 2020 at 9:04:36 PM UTC-4 Alan Lemly wrote:
> Mary,
>
> I apologize if you already said you'd done this but have you checked your
> profile which is the last option on the right of the Audible app bottomline
> toolbar? When I check that, it states the various features of my Audible
> account including a separate button for exchanges. I'm curious whether
> exchanges are listed under your profile.
>
> Alan Lemly
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf
> Of [email protected]
> Sent: Friday, August 28, 2020 7:17 PM
> To: VIPhone via
> Subject: Still no luck with Audible
>
> Well, I did sign out of my Audible account on one of my phones and then
> sign back in. I still don�t have that exchange or return option in my menu,
> so if I want to return something, i�ll just have to do it the old-fashioned
> way on the PC. Strange.
>
>
> Sent from my iPhone
>
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