The website might work just fine for exchanging an Audible title but you don’t' have to go there. I just executed the menu button next to one of the titles in my Audible library using the iPhone app and when I double tapped on the Exchange this title option, I was presented with a screen containing a picture of that title saying I'd pick a new title in a moment and that I'd get one credit back after removing the title from my library. A button at the bottom of that screen said Let's do it. I stopped at that point but the Exchange this title option appears to be working just fine provided your Audible app has it in your menu choices. I'm in the States and I know the exchange option isn't available in some other countries or on Mary Otten's iDevice.
Alan Lemly From: 'cwc' via VIPhone [mailto:viphone@googlegroups.com] Sent: Saturday, August 29, 2020 7:08 PM To: VIPhone Subject: Re: Still no luck with Audible To exchange a book, you must go the web page. Then go int your account. Move to the link that lists all your book purchases. Move down to the one that you want to exchange. Move to the link that indicates why you cannot exchange the book. It will give you a choice of contacts. Choose the E-mail option and tell them which book that you want to exchange. They will respond to you. On Friday, August 28, 2020 at 9:04:36 PM UTC-4 Alan Lemly wrote: Mary, I apologize if you already said you'd done this but have you checked your profile which is the last option on the right of the Audible app bottomline toolbar? When I check that, it states the various features of my Audible account including a separate button for exchanges. I'm curious whether exchanges are listed under your profile. Alan Lemly -----Original Message----- From: vip...@googlegroups.com [mailto:vip...@googlegroups.com] On Behalf Of mott...@gmail.com Sent: Friday, August 28, 2020 7:17 PM To: VIPhone via Subject: Still no luck with Audible Well, I did sign out of my Audible account on one of my phones and then sign back in. I still don�t have that exchange or return option in my menu, so if I want to return something, i�ll just have to do it the old-fashioned way on the PC. Strange. Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at cara...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/vip...@googlegroups.com/ <http://www.mail-archive.com/viphone@googlegroups.com/> --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+u...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/d30191ba-66e7-4fae-8948-bf05b11025b9n%40googlegroups.com <https://groups.google.com/d/msgid/viphone/d30191ba-66e7-4fae-8948-bf05b11025b9n%40googlegroups.com?utm_medium=email&utm_source=footer> . -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/01c401d67e67%2444b62f90%24ce228eb0%24%40gmail.com.
