HI. sorry. I forgot to mention. He has over 20 gig available. thanks. Maria
> On 26 Oct 2020, at 10:46 pm, Debby <dm-h...@comcast.net> wrote: > > Hi Maria, > > The only thing I can think of is there enough storage on the phone for the > update? I did a quick google search and it says you need at least 2.7 gigs. > The site I saw recommended 6 gigs free for best performance. > > If that's not it, then I would call Apple accessibility. You seemed to have > tried most things. > > Take care and stay safe! > > Debby > > -----Original Message----- > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Maria > Chapman > Sent: Monday, October 26, 2020 5:50 AM > To: 'Gary Robinson' via VIPhone <viphone@googlegroups.com> > Subject: help with updating 6s. > > HI guys. > my friend has a 6s which he is trying to update. > he h verified that the 6s does take the latest update. > The update seems to download fine, then there is an update failed error, and > the phone goes back to download and install. > things we have tried include. > 1. deleting the downloaded update and restarting the phone. > 2. doing a hard reset. > 3. resetting network settings. > 4. erasing the phone and setting it up as a new iPhone. > Looked on google and we could ’t find any other options. > The only other option we could find is using iTunes and updating with a pc. > Trouble is that my friend has had a stroke and cannot use a pc and he doesn’t > have iTunes. > so does anyone know of anything else we can try? > thanks. > Maria > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/04E381E8-C1B5-46F9-9C93-0746754A6291%40gmail.com.
