HI.
good thought but he doesn’t run beta software.
thanks.
Maria

> On 27 Oct 2020, at 2:05 am, Robert Doc Wright <yeshua.talmi...@gmail.com> 
> wrote:
> 
> maria, by chance did he ever use this phone to run beta. If so, then he will 
> need to go to profiles
> settings/general/profiles
> 
> and delete the beta.
> ******
> Jesus says, follow me and I'll help you through the rough spots.
> the world says, hey come with me. My way is broad and easy. So what if you 
> get crap on your shoes. You can always wash it off, can't you!
> 
> 
> Family times where there is fun for every ear!
> http://stream.wrighthere.net:8000/stream.mp3
> 
> Or ask your A device to play Family times on tuneIn
> You can also find us on your mobile device install OoTunes and search for 
> Family times
> ----- Original Message ----- 
> From: "Maria Chapman" <bubbygirl1...@gmail.com>
> To: <viphone@googlegroups.com>
> Sent: Monday, October 26, 2020 5:58 AM
> Subject: Re: help with updating 6s.
> 
> 
> HI.
> sorry. I forgot to mention. He has over 20 gig available.
> thanks.
> Maria
> 
> 
>> On 26 Oct 2020, at 10:46 pm, Debby <dm-h...@comcast.net> wrote:
>> 
>> Hi Maria,
>> 
>> The only thing I can think of is there enough storage on the phone for the 
>> update? I did a quick google search and it says you need at least 2.7 
>> gigs. The site I saw recommended 6 gigs free for best performance.
>> 
>> If that's not it, then I would call Apple accessibility. You seemed to 
>> have tried most things.
>> 
>> Take care and stay safe!
>> 
>> Debby
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
>> Maria Chapman
>> Sent: Monday, October 26, 2020 5:50 AM
>> To: 'Gary Robinson' via VIPhone <viphone@googlegroups.com>
>> Subject: help with updating 6s.
>> 
>> HI guys.
>> my friend has a 6s which he is trying to update.
>> he h verified that the 6s does take the latest update.
>> The update seems to download fine, then there is an update failed error, 
>> and the phone goes back to download and install.
>> things we have tried include.
>> 1. deleting the downloaded update and restarting the phone.
>> 2. doing a hard reset.
>> 3. resetting network settings.
>> 4. erasing the phone and setting it up as a new iPhone.
>> Looked on google and we could ’t find any other options.
>> The only other option we could find is using iTunes and updating with a 
>> pc.
>> Trouble is that my friend has had a stroke and cannot use a pc and he 
>> doesn’t have iTunes.
>> so does anyone know of anything else we can try?
>> thanks.
>> Maria
>> 
>> 
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