alan problem solved don't panic on my account thanks for your concern
though. Janet
On 26/08/2021 14:54, Alan Lemly wrote:
Janet,
Are you sure your iPhone battery has any charge? I'd suggest you plug
it into a power adapter in the wall and give it a couple of hours to
charge and try the reset again with volume up, volume down, and
holding in the side power button. You will be prompted for your
passcode when resetting this way.
Alan Lemly
Sent from my iPhone with Outlook <https://aka.ms/qtex0l> for iOS
------------------------------------------------------------------------
*From:* [email protected] <[email protected]> on behalf
of Joseph Hudson <[email protected]>
*Sent:* Thursday, August 26, 2021 3:46:33 AM
*To:* [email protected] <[email protected]>
*Subject:* Re: phone won't do anything
Are you doing it the way that it's supposed to be done. After you
press the two volume buttons, you're supposed to hold down the power
button.
On Thu, Aug 26, 2021, 3:03 AM Janet Bell <[email protected]
<mailto:[email protected]>> wrote:
tried that and it doesn't do anything at all.
On 26/08/2021 08:03, Joseph Hudson wrote:
Try resetting the phone by doing the volume buttons quickly one
at a time and then the power button. That should unfreeze your phone.
On Thu, Aug 26, 2021, 1:21 AM Janet Bell <[email protected]
<mailto:[email protected]>> wrote:
Morning please can someone help. my iPhone se20 has decided
not to do
anything today you can move round the screen but you can't
double tapp
anywhere I tried to power it off but again it wouldn't do
it. any help
would be appreciated. Janet
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