Hi List,

 

I'm curious when the last time anyone with a Verizon account was able to
talk to a live Verizon support person on the phone. They've taken this
automated response thing to a new low in my opinion. I must have tried
sending a text chat three or four times and I always get some automated
response saying my message was not understood and in effect directing me to
another option to submit my question which seems more like a merry go round
than any sort of support.

 

I'll ask my question here. I'm considering purchasing a new iPhone to
replace my SE 2020 being used on my Verizon Prepaid account. If I'm buying
this new iPhone directly from Apple, what do I need to do to avoid a Verizon
activation fee? In the past, I've simply moved my SIM card from my old phone
to my new phone but I'm not sure if this can be done when going from an SE
2020 to an iPhone 13.

 

Thanks in advance for any help.

 

Alan Lemly 

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