Alan, actually, I have always had very positive experiences with Verizon customer service.
In fact, so much so, that I stay with them when I could get a discount from AT&T because my husband is a retiree from AT&T. Try the Verizon Disability or Accessibility number. (888) 262-1999 Sent from my iPhone > On Sep 24, 2021, at 3:56 PM, Alan Lemly <[email protected]> wrote: > > > Hi List, > > I’m curious when the last time anyone with a Verizon account was able to talk > to a live Verizon support person on the phone. They’ve taken this automated > response thing to a new low in my opinion. I must have tried sending a text > chat three or four times and I always get some automated response saying my > message was not understood and in effect directing me to another option to > submit my question which seems more like a merry go round than any sort of > support. > > I’ll ask my question here. I’m considering purchasing a new iPhone to replace > my SE 2020 being used on my Verizon Prepaid account. If I’m buying this new > iPhone directly from Apple, what do I need to do to avoid a Verizon > activation fee? In the past, I’ve simply moved my SIM card from my old phone > to my new phone but I’m not sure if this can be done when going from an SE > 2020 to an iPhone 13. > > Thanks in advance for any help. > > Alan Lemly > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/023c01d7b186%24a3164a40%24e942dec0%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/52F840C5-358D-48AE-BEFA-A170AF640866%40gmail.com.
