Hi,
Yes I've noticed this along with the fact that now you can't always read
the replacement item a shopper has picked during shopping or when rating
an order. I too used to report things that broke in relation to
accessibility only to see them fixed in short order. However, this is no
longer the case. I've been complaining about the replacement thing for a
good 4 months to no avail.
I've tried tweeting at them politely to perhaps reach someone directly
responsible for app design to no avail.
Sorry I haven't better news but you definitely have company in misery.
Take good care.
Robin
On 12/20/2021 2:32 PM, Lisa Belville wrote:
Yes, I too have noticed this with the past few updates. It only
happens in the chat area of the app and makes having a detailed
conversation with a shopper impossible.
As far as responsiveness goes, yes, sad, but true. A few months ago I
gave them a poor review specifically due to the deteriorating
accessibility. Ironically, one of the issues I mentioned, that of the
correct number of stars being spoken when rating a delivery experience
was corrected soon after that review. I would like to think that tiny
review had something to do with it, but I'm probably deluding myself.
<grin>
Lisa Belville
[email protected]
On 12/20/2021 10:19 AM, [email protected] wrote:
I have been using the Instacart app for more than two years with a
great deal of success. However, in the last five months I notice
that, when chatting with a shopper, the screen refreshes every ten to
twelve seconds. This means that if I am reading a fairly long message
from the shopper, the screen refreshes before I complete it and after
screen refresh I need to start over reading.
Anyone else notice this? Instacart has been unresponsive in
acknowledging the issue and Apple says they have never seen it.
I should say that this issue occurred with my iPhone XS Max and now
happens also with my iPhone 13 Pro Max. Any thoughts are appreciated.
Best Regards,
Michael Hingson
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