Hi. I don’t use the chat feature on Instacart at all. I have them text me and we text back and forth. I can’t remember what I did to set that up though. I still have to explain each time I order that I am blind and can’t see the photos they send when they want to replace an item, but once I explain I get a text describing the item. It’s a little cumbersome, but it works.
God bless! Paula and the pups From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Robin Frost Sent: Wednesday, December 22, 2021 9:42 PM To: viphone@googlegroups.com Subject: Re: an Instacart question Hi, Yes I've noticed this along with the fact that now you can't always read the replacement item a shopper has picked during shopping or when rating an order. I too used to report things that broke in relation to accessibility only to see them fixed in short order. However, this is no longer the case. I've been complaining about the replacement thing for a good 4 months to no avail. I've tried tweeting at them politely to perhaps reach someone directly responsible for app design to no avail. Sorry I haven't better news but you definitely have company in misery. Take good care. Robin On 12/20/2021 2:32 PM, Lisa Belville wrote: Yes, I too have noticed this with the past few updates. It only happens in the chat area of the app and makes having a detailed conversation with a shopper impossible. As far as responsiveness goes, yes, sad, but true. A few months ago I gave them a poor review specifically due to the deteriorating accessibility. Ironically, one of the issues I mentioned, that of the correct number of stars being spoken when rating a delivery experience was corrected soon after that review. I would like to think that tiny review had something to do with it, but I'm probably deluding myself. <grin> Lisa Belville missktlab1...@frontier.com <mailto:missktlab1...@frontier.com> On 12/20/2021 10:19 AM, i...@michaelhingson.com <mailto:i...@michaelhingson.com> wrote: I have been using the Instacart app for more than two years with a great deal of success. However, in the last five months I notice that, when chatting with a shopper, the screen refreshes every ten to twelve seconds. This means that if I am reading a fairly long message from the shopper, the screen refreshes before I complete it and after screen refresh I need to start over reading. Anyone else notice this? Instacart has been unresponsive in acknowledging the issue and Apple says they have never seen it. I should say that this issue occurred with my iPhone XS Max and now happens also with my iPhone 13 Pro Max. Any thoughts are appreciated. Best Regards, Michael Hingson -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . 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