Hi, I have a call booked for this evening with someone from Apple's support team to talk about this. I haven't gone this rout for an issue before so wish me luck.
Ellie On Thu, Mar 2, 2023 at 7:43 AM Jessica Dail <[email protected]> wrote: > Hi, > > This screen is read correctly with voiceover on my iPhone 13 pro max which > is running the ios16.4 developer beta but on my iPad pro 11-inch 3rd > generation, this screen is still broken. I’m not on the beta on my ipad, > but am seriously considering changing that. > > Can anyone else on here who has an iPad confirm the same behavior? > > Thanks, > > Jessica Dail > > > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *Arnold Schmidt > *Sent:* Thursday, March 2, 2023 4:52 AM > *To:* [email protected] > *Subject:* Re: PLEASE DO DO REPORT to Apple - nolonger possible to manage > subscriptions under the hood updates of Apple become more and more a drama > for VIPS > > > > It is fixed for me, also. > > Sent from Arnold's iPhone S E 3 > > > On Mar 2, 2023, at 12:49 AM, Sieghard Weitzel <[email protected]> wrote: > > > > This has been fixed at least for me as of just now (9:30 PM Pacific Time). > > My subscriptions read again perfectly with when they expire/renew etc. > > This is not iOS dependent since as Davy reported, this was happening on > iOS 15, the public release version of iOS 16 as well as the Beta. > > When I checked it tonight it already worked for me before I upgraded to > iOS 16.4 public beta 2 and it still is fine after the update. > > > > > > *From:* [email protected] <[email protected]> *On Behalf Of > *William James > *Sent:* Tuesday, February 28, 2023 2:18 PM > *To:* [email protected] > *Subject:* Re: PLEASE DO DO REPORT to Apple - nolonger possible to manage > subscriptions under the hood updates of Apple become more and more a drama > for VIPS > > > > It is still present on iOS 16.4 Beta 2. Definitely not directly related > to iOS. > > > > > > Get Outlook for iOS <https://aka.ms/o0ukef> > ------------------------------ > > *From:* [email protected] <[email protected]> on behalf of > Sieghard Weitzel <[email protected]> > *Sent:* Tuesday, February 28, 2023 12:52:45 PM > *To:* [email protected] <[email protected]> > *Subject:* RE: PLEASE DO DO REPORT to Apple - nolonger possible to manage > subscriptions under the hood updates of Apple become more and more a drama > for VIPS > > > > I received a reply from Apple Accessibility this morning which states that > they are aware of the issue and they are investigating. > I assume this may have had something to do with the App Store and certain > App Store changes have always been done on the backend and they are not > necessarily connected to iOS itself which would explain why this is > happening with iOS 15, iOS 16.3 as well as iOS 16.4 public beta. > I would think this is something which Apple will fix sooner rather than > later. > As for using screen recognition this still does not work for me even if I > wait 10 seconds or 20 seconds, I have backed out of subscriptions after > turning it on and gone back and it does not give me anything except what I > also see without screen recognition. > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of > [email protected] > Sent: Tuesday, February 28, 2023 9:12 AM > To: [email protected] > Subject: RE: PLEASE DO DO REPORT to Apple - nolonger possible to manage > subscriptions under the hood updates of Apple become more and more a drama > for VIPS > > Thats not 100% right, the apps for which I had subscribed yes I can click > them all but I donot know which I have been selecting while these buttons > are not labeled at least for me. > Davy > > -----Oorspronkelijk bericht----- > Van: [email protected] <[email protected]> Namens Vicky > Collins > Verzonden: dinsdag 28 februari 2023 6:18 > Aan: [email protected] > Onderwerp: Re: PLEASE DO DO REPORT to Apple - nolonger possible to manage > subscriptions under the hood updates of Apple become more and more a drama > for VIPS > > Although it wouldn’t be ideal by any means, when I checked just now, I > could turn on screen recognition while in the list of apps to which I was > subscribed, and I could then actually view that list of applications. I > could also double tap on one of the apps to which I was subscribed, then > turn off screen recognition, And then I could see the option to cancel that > subscription if I wanted to do so. > > > Sent from my iPhone > > > On Feb 27, 2023, at 11:14 PM, Arnold Schmidt <[email protected]> wrote: > > > > After experienncing the same results as reported, I decided to call > Apple Accessibility, rather than email. He tested it on his iphone and was > rewarded with the same mess. He says that Apple already had had several > reports about it, he added mine to the list, along with his own results. I > guess a problem gets more attention when the acccessibility representative > gets the same results as the complaintants. I was told that they are > "looking into it", and that it will be fixed in "a future update." I am > glad I didn't wait until the last minute to change a subscription. And how > could this have gott, past the beta testers? Are there beta testers? > > > > Arnold Schmidt > > > > > > Sent from Arnold's iPhone S E 3 > > > > On Feb 27, 2023, at 5:32 PM, [email protected] wrote: > > > > Please folks, Sieghards posting is really 100% the way things are > displayed no wand please people stop saying this is not a bug or this or > that or try screen recognition it makes really no sense even if you can > click the buttons then and you donot know what subscription you select. > > Please people do report this tramendous new under the hood bug! > > [email protected] and stop convincing others of this problem not > being a bug, this is eventually a bug! > > Davy > > -----Oorspronkelijk bericht----- > > Van: [email protected] <[email protected]> Namens > > Sieghard Weitzel > > Verzonden: maandag 27 februari 2023 23:18 > > Aan: [email protected] > > Onderwerp: RE: PLEASE DO DO REPORT to Apple - nolonger possible to > > manage subscriptions under the hood updates of Apple become more and > > more a drama for VIPS > > > > That must have changed in the last 4-6 weeks because I remember at some > point in January I had a look at this because my wife has a yearly > subscription for an app/service and it was showing up. I can confirm Davy's > finding and this by the way is also now on iOS 16.4 public beta so > apparently it makes no difference whether the iOS version is 15, 16 or 16.4 > beta. > > I agree with Davy in this case, people should definitely report this. I > did also try this with screen recognition turned on and it makes no > difference. I get 3 headings, Active, Inactive and Options. Under Options > Voiceover correctly reads whether the "Share with Family" option is checked > or not. > > Under "Active" I find a pop up button which allows you to pick app name, > price or renewal date to sort your subscriptions, but while I can pick any > of these options, after I do I still don't see any apps/services listed. > > > > -----Original Message----- > > From: [email protected] <[email protected]> On Behalf Of > > [email protected] > > Sent: Monday, February 27, 2023 1:40 PM > > To: [email protected] > > Subject: RE: PLEASE DO DO REPORT to Apple - nolonger possible to > > manage subscriptions under the hood updates of Apple become more and > > more a drama for VIPS > > > > It is about the appstore and all subscriptions randomly of apps for > which you have probably subscribed. > > Davy > > > > -----Oorspronkelijk bericht----- > > Van: [email protected] <[email protected]> Namens > > Jonathan Cohn > > Verzonden: maandag 27 februari 2023 22:37 > > Aan: [email protected] > > Onderwerp: Re: PLEASE DO DO REPORT to Apple - nolonger possible to > > manage subscriptions under the hood updates of Apple become more and > > more a drama for VIPS > > > > I would consider reporting, but I have no idea what subscriptions you > were talking about? Which application and what service? > > > > Sent from my iPhone > > > >> On Feb 27, 2023, at 4:01 PM, [email protected] wrote: > >> > >> Dear folks > >> > >> Even with ios15 it is nolonger possible to manage ones subscriptions. > >> > >> The only thing you hear is active and inactive but Apple has made > >> this window totally unaccessible for voiceover users. > >> > >> Folks, please, please please do not be lazy and again and again; > >> please report this awful bug to [email protected] again and > >> again, over and over until they fix this crab! > >> DO REPORT NOW!!!!!!!!!!! > >> > >> Regards > >> Davy > >> > >> -- > >> The following information is important for all members of the V iPhone > list. > >> > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >> > >> Your V iPhone list moderator is Mark Taylor. 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