Hi,
I have a call booked for this evening with someone from Apple's
support team to talk about this. I haven't gone this rout for an issue
before so wish me luck.
Ellie
On Thu, Mar 2, 2023 at 7:43 AM Jessica Dail <[email protected]> wrote:
Hi,
This screen is read correctly with voiceover on my iPhone 13 pro
max which is running the ios16.4 developer beta but on my iPad pro
11-inch 3^rd generation, this screen is still broken. I’m not on
the beta on my ipad, but am seriously considering changing that.
Can anyone else on here who has an iPad confirm the same behavior?
Thanks,
Jessica Dail
*From:* [email protected] <[email protected]> *On
Behalf Of *Arnold Schmidt
*Sent:* Thursday, March 2, 2023 4:52 AM
*To:* [email protected]
*Subject:* Re: PLEASE DO DO REPORT to Apple - nolonger possible to
manage subscriptions under the hood updates of Apple become more
and more a drama for VIPS
It is fixed for me, also.
Sent from Arnold's iPhone S E 3
On Mar 2, 2023, at 12:49 AM, Sieghard Weitzel <[email protected]>
wrote:
This has been fixed at least for me as of just now (9:30 PM
Pacific Time).
My subscriptions read again perfectly with when they expire/renew etc.
This is not iOS dependent since as Davy reported, this was
happening on iOS 15, the public release version of iOS 16 as well
as the Beta.
When I checked it tonight it already worked for me before I
upgraded to iOS 16.4 public beta 2 and it still is fine after the
update.
*From:* [email protected] <[email protected]> *On
Behalf Of *William James
*Sent:* Tuesday, February 28, 2023 2:18 PM
*To:* [email protected]
*Subject:* Re: PLEASE DO DO REPORT to Apple - nolonger possible to
manage subscriptions under the hood updates of Apple become more
and more a drama for VIPS
It is still present on iOS 16.4 Beta 2. Definitely not directly
related to iOS.
Get Outlook for iOS <https://aka.ms/o0ukef>
------------------------------------------------------------------------
*From:*[email protected] <[email protected]> on
behalf of Sieghard Weitzel <[email protected]>
*Sent:* Tuesday, February 28, 2023 12:52:45 PM
*To:* [email protected] <[email protected]>
*Subject:* RE: PLEASE DO DO REPORT to Apple - nolonger possible to
manage subscriptions under the hood updates of Apple become more
and more a drama for VIPS
I received a reply from Apple Accessibility this morning which
states that they are aware of the issue and they are investigating.
I assume this may have had something to do with the App Store and
certain App Store changes have always been done on the backend and
they are not necessarily connected to iOS itself which would
explain why this is happening with iOS 15, iOS 16.3 as well as iOS
16.4 public beta.
I would think this is something which Apple will fix sooner rather
than later.
As for using screen recognition this still does not work for me
even if I wait 10 seconds or 20 seconds, I have backed out of
subscriptions after turning it on and gone back and it does not
give me anything except what I also see without screen recognition.
-----Original Message-----
From: [email protected] <[email protected]> On
Behalf Of [email protected]
Sent: Tuesday, February 28, 2023 9:12 AM
To: [email protected]
Subject: RE: PLEASE DO DO REPORT to Apple - nolonger possible to
manage subscriptions under the hood updates of Apple become more
and more a drama for VIPS
Thats not 100% right, the apps for which I had subscribed yes I
can click them all but I donot know which I have been selecting
while these buttons are not labeled at least for me.
Davy
-----Oorspronkelijk bericht-----
Van: [email protected] <[email protected]> Namens
Vicky Collins
Verzonden: dinsdag 28 februari 2023 6:18
Aan: [email protected]
Onderwerp: Re: PLEASE DO DO REPORT to Apple - nolonger possible to
manage subscriptions under the hood updates of Apple become more
and more a drama for VIPS
Although it wouldn’t be ideal by any means, when I checked just
now, I could turn on screen recognition while in the list of apps
to which I was subscribed, and I could then actually view that
list of applications. I could also double tap on one of the apps
to which I was subscribed, then turn off screen recognition, And
then I could see the option to cancel that subscription if I
wanted to do so.
Sent from my iPhone
> On Feb 27, 2023, at 11:14 PM, Arnold Schmidt <[email protected]>
wrote:
>
> After experienncing the same results as reported, I decided to
call Apple Accessibility, rather than email. He tested it on his
iphone and was rewarded with the same mess. He says that Apple
already had had several reports about it, he added mine to the
list, along with his own results. I guess a problem gets more
attention when the acccessibility representative gets the same
results as the complaintants. I was told that they are "looking
into it", and that it will be fixed in "a future update." I am
glad I didn't wait until the last minute to change a subscription.
And how could this have gott, past the beta testers? Are there
beta testers?
>
> Arnold Schmidt
>
>
> Sent from Arnold's iPhone S E 3
>
> On Feb 27, 2023, at 5:32 PM, [email protected] wrote:
>
> Please folks, Sieghards posting is really 100% the way things
are displayed no wand please people stop saying this is not a bug
or this or that or try screen recognition it makes really no sense
even if you can click the buttons then and you donot know what
subscription you select.
> Please people do report this tramendous new under the hood bug!
> [email protected] and stop convincing others of this
problem not being a bug, this is eventually a bug!
> Davy
> -----Oorspronkelijk bericht-----
> Van: [email protected] <[email protected]> Namens
> Sieghard Weitzel
> Verzonden: maandag 27 februari 2023 23:18
> Aan: [email protected]
> Onderwerp: RE: PLEASE DO DO REPORT to Apple - nolonger possible to
> manage subscriptions under the hood updates of Apple become more
and
> more a drama for VIPS
>
> That must have changed in the last 4-6 weeks because I remember
at some point in January I had a look at this because my wife has
a yearly subscription for an app/service and it was showing up. I
can confirm Davy's finding and this by the way is also now on iOS
16.4 public beta so apparently it makes no difference whether the
iOS version is 15, 16 or 16.4 beta.
> I agree with Davy in this case, people should definitely report
this. I did also try this with screen recognition turned on and it
makes no difference. I get 3 headings, Active, Inactive and
Options. Under Options Voiceover correctly reads whether the
"Share with Family" option is checked or not.
> Under "Active" I find a pop up button which allows you to pick
app name, price or renewal date to sort your subscriptions, but
while I can pick any of these options, after I do I still don't
see any apps/services listed.
>
> -----Original Message-----
> From: [email protected] <[email protected]> On
Behalf Of
> [email protected]
> Sent: Monday, February 27, 2023 1:40 PM
> To: [email protected]
> Subject: RE: PLEASE DO DO REPORT to Apple - nolonger possible to
> manage subscriptions under the hood updates of Apple become more
and
> more a drama for VIPS
>
> It is about the appstore and all subscriptions randomly of apps
for which you have probably subscribed.
> Davy
>
> -----Oorspronkelijk bericht-----
> Van: [email protected] <[email protected]> Namens
> Jonathan Cohn
> Verzonden: maandag 27 februari 2023 22:37
> Aan: [email protected]
> Onderwerp: Re: PLEASE DO DO REPORT to Apple - nolonger possible to
> manage subscriptions under the hood updates of Apple become more
and
> more a drama for VIPS
>
> I would consider reporting, but I have no idea what
subscriptions you were talking about? Which application and what
service?
>
> Sent from my iPhone
>
>> On Feb 27, 2023, at 4:01 PM, [email protected] wrote:
>>
>> Dear folks
>>
>> Even with ios15 it is nolonger possible to manage ones
subscriptions.
>>
>> The only thing you hear is active and inactive but Apple has made
>> this window totally unaccessible for voiceover users.
>>
>> Folks, please, please please do not be lazy and again and again;
>> please report this awful bug to [email protected] again and
>> again, over and over until they fix this crab!
>> DO REPORT NOW!!!!!!!!!!!
>>
>> Regards
>> Davy
>>
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