I've never had the problem, but it doesn't seem likely that they don't care
about that, since it seems like it only happens to a small number of users.
Saying that apple doesn't care about something based on one support reps
response is a bit far fetched to me.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Regina Alvarado
Sent: Tuesday, November 20, 2012 8:48 PM
To: [email protected]
Subject: RE: *Do! Not!* hard reset your iPhone. VoiceOver dies.

I too had the problem, and when I wrote to accessibility they as much as
told me that this was a normal occurrence and in essence never re-boot the
phone.  Seems accessibility does not care about this problem.
Reggie


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Matthew Campbell
Sent: Tuesday, November 20, 2012 8:35 PM
To: [email protected]
Subject: *Do! Not!* hard reset your iPhone. VoiceOver dies.

Hello all.
I had to hard reset my iPhone 4 this evening.
When the phone booted up, VoiceOver did not come back, triple click home no
longer worked, and when I finally got VoiceOver back thanks to iTunes all my
VoiceOver settings were back to factory defaults.
This is just a warning to not hard reset your iPhone unless you absolutely
must.
I just sent a message off to Apple accessibility, and am waiting to hear
back. I'm hoping that it's something that can be fixed easily.
Hope this helps someone.
Matthew Campbell.

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