Neil: My problem is with the soft reset, and thanks for the proper name for it. It not only takes VO out but it takes out my setting for 3-tap home to turn VO on and off, thus causing the fix to be impossible unless you have iTunes or sighted help.
Reggie _____ From: [email protected] [mailto:[email protected]] On Behalf Of Neil Barnfather - TalkNav Sent: Friday, November 23, 2012 8:56 AM To: [email protected] Subject: Re: *Do! Not!* hard reset your iPhone. VoiceOver dies. I'm slightly confused here. Doing a hard reset, i.e. going into Settings, General, Reset and "Reset All Settings and Erase Data", surely does exactly what it says on the tin, and I fail to see why you are surprised that Voice Over didn't come up talking following it, and that it had lost your settings. A hard reset wipes the whole phone, the warning messages on the phone are very clear about this. A soft reset though, which is the power and home keys held for a number of seconds, that should in theory not cause Voice Over to die and lose settings, but, never the less you are force quitting and making the phone do something that at the time it did not wish to do. as such, things do go wrong from time to time. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - [email protected] Phone: - +44 844 999 4199 On 21 Nov 2012, at 01:35, Matthew Campbell <[email protected]> wrote: Hello all. I had to hard reset my iPhone 4 this evening. When the phone booted up, VoiceOver did not come back, triple click home no longer worked, and when I finally got VoiceOver back thanks to iTunes all my VoiceOver settings were back to factory defaults. This is just a warning to not hard reset your iPhone unless you absolutely must. I just sent a message off to Apple accessibility, and am waiting to hear back. I'm hoping that it's something that can be fixed easily. Hope this helps someone. Matthew Campbell. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
