In what universe does Apple not support that? Particularly since that's
pretty much step 1 of troubleshooting your phone in the event a restore
doesn't work, since that kicks your phone back to the factory defaults.
Which, yes, also means no voiceover. Get used to it, or stay close to your
iTunes when you do it.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Neil Barnfather - TalkNav
Sent: November 26, 2012 8:02 AM
To: [email protected]
Subject: Re: *Do! Not!* hard reset your iPhone. VoiceOver dies.

Hum,

who knows how that is supposed to behave, given that, to the best of my
knowledge Apple do not endorse that as a specified method of, quote,
reseting your iPHone.



Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple
iOS, Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com

URL: - www.talknav.com
e-mail: - [email protected]
Phone: - +44  844 999 4199

On 23 Nov 2012, at 20:38, Regina Alvarado <[email protected]> wrote:

> Neil:
> My problem is with the soft reset, and thanks for the proper name for it.
It not only takes VO out but it takes out my setting for 3-tap home to turn
VO on and off, thus causing the fix to be impossible unless you have iTunes
or sighted help.
> Reggie
>  
> From: [email protected] [mailto:[email protected]] On Behalf
Of Neil Barnfather - TalkNav
> Sent: Friday, November 23, 2012 8:56 AM
> To: [email protected]
> Subject: Re: *Do! Not!* hard reset your iPhone. VoiceOver dies.
>  
> I'm slightly confused here.
>  
> Doing a hard reset, i.e. going into Settings, General, Reset and "Reset
All Settings and Erase Data", surely does exactly what it says on the tin,
and I fail to see why you are surprised that Voice Over didn't come up
talking following it, and that it had lost your settings.
>  
> A hard reset wipes the whole phone, the warning messages on the phone are
very clear about this.
>  
> A soft reset though, which is the power and home keys held for a number of
seconds, that should in theory not cause Voice Over to die and lose
settings, but, never the less you are force quitting and making the phone do
something that at the time it did not wish to do. as such, things do go
wrong from time to time.
>  
> 
>  
> Regards,
>  
> Neil Barnfather
>  
> Talks List Administrator
> Twitter @neilbarnfather
>  
> TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple
iOS, Macintosh and Android accessibility specialist. For all your
> accessible phone, PDA and GPS related enquiries visit www.talknav.com
>  
> URL: - www.talknav.com
> e-mail: - [email protected]
> Phone: - +44  844 999 4199
>  
> On 21 Nov 2012, at 01:35, Matthew Campbell <[email protected]>
wrote:
> 
> 
> Hello all.
> I had to hard reset my iPhone 4 this evening.
> When the phone booted up, VoiceOver did not come back, triple click home
no longer worked, and when I finally got VoiceOver back thanks to iTunes all
my VoiceOver settings were back to factory defaults.
> This is just a warning to not hard reset your iPhone unless you absolutely
must.
> I just sent a message off to Apple accessibility, and am waiting to hear
back. I'm hoping that it's something that can be fixed easily.
> Hope this helps someone.
> Matthew Campbell.
> 
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