Hum,

who knows how that is supposed to behave, given that, to the best of my 
knowledge Apple do not endorse that as a specified method of, quote, reseting 
your iPHone.



Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, 
Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com

URL: - www.talknav.com
e-mail: - [email protected]
Phone: - +44  844 999 4199

On 23 Nov 2012, at 20:38, Regina Alvarado <[email protected]> wrote:

> Neil:
> My problem is with the soft reset, and thanks for the proper name for it.  It 
> not only takes VO out but it takes out my setting for 3-tap home to turn VO 
> on and off, thus causing the fix to be impossible unless you have iTunes or 
> sighted help.
> Reggie
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Neil Barnfather - TalkNav
> Sent: Friday, November 23, 2012 8:56 AM
> To: [email protected]
> Subject: Re: *Do! Not!* hard reset your iPhone. VoiceOver dies.
>  
> I'm slightly confused here…
>  
> Doing a hard reset, i.e. going into Settings, General, Reset and "Reset All 
> Settings and Erase Data", surely does exactly what it says on the tin, and I 
> fail to see why you are surprised that Voice Over didn't come up talking 
> following it, and that it had lost your settings.
>  
> A hard reset wipes the whole phone, the warning messages on the phone are 
> very clear about this.
>  
> A soft reset though, which is the power and home keys held for a number of 
> seconds, that should in theory not cause Voice Over to die and lose settings, 
> but, never the less you are force quitting and making the phone do something 
> that at the time it did not wish to do… as such, things do go wrong from time 
> to time.
>  
> 
>  
> Regards,
>  
> Neil Barnfather
>  
> Talks List Administrator
> Twitter @neilbarnfather
>  
> TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple 
> iOS, Macintosh and Android accessibility specialist. For all your
> accessible phone, PDA and GPS related enquiries visit www.talknav.com
>  
> URL: - www.talknav.com
> e-mail: - [email protected]
> Phone: - +44  844 999 4199
>  
> On 21 Nov 2012, at 01:35, Matthew Campbell <[email protected]> wrote:
> 
> 
> Hello all.
> I had to hard reset my iPhone 4 this evening.
> When the phone booted up, VoiceOver did not come back, triple click home no 
> longer worked, and when I finally got VoiceOver back thanks to iTunes all my 
> VoiceOver settings were back to factory defaults.
> This is just a warning to not hard reset your iPhone unless you absolutely 
> must.
> I just sent a message off to Apple accessibility, and am waiting to hear 
> back. I'm hoping that it's something that can be fixed easily.
> Hope this helps someone.
> Matthew Campbell.
> 
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